PC/Printer Filed Technical Support
BC Forward

Job Info

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PC/Printer Filed Technical SupportBCforward is seeking a highly motivated and experienced PC/Printer Filed Technical Support at Grand Rapids, MITitle: PC/Printer Filed Technical SupportExpected contract duration: 24+ months with possibility of extension or Permanent Location: Grand Rapids, MI Required Experience:

• The NUMBER ONE MOST IMPORTANT REQUIREMENT is break/fix experience on Printers
• Valid, current, maintained driver's license.
• Driving and maintenance of personal vehicle capable of carrying a large amount of boxes/parts
• Travel (airline and vehicle) is a requirement of the job.
• Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.
• Daily driving in assigned geography may be up to 7 hours per day ; 40,000 or more miles per year.
• Availability to work both scheduled and unscheduled overtime.
• Participate in assigned work during non-traditional workdays, holidays and shift work.
• Onsite customer facing experience.
• Technical/mechanical hardware repair experience.
• Demonstrated technical/mechanical aptitude for learning new technology.
• High School diploma or equivalent, plus additional hardware

Job Description:

• Strong mechanical aptitude, working with tools and various alignment apparatus.
• Alignment with customer's business needs while maintaining client's contractual commitments.
• Ability to logically and systemically troubleshoot various hardware problems on Printers and PC's. May also involve third party software, networks and switches.
• Able to balance and prioritize multiple activities and issues.
• Successful cause and effect understanding of financial perspectives on the business.
• Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.
• Attention to detail and commitment to administrative responsibilities.
• Exercise solid business based decision making skills, taking appropriate risk to insure that both client's and the customer's business need are met.
• Independent thinking while adhering to standard technological/mechanical and business procedures.
• Industry / company knowledge that provides solid technology solutions and options to the customer.
• Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.
• Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.

About BCforward:BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.www.BCforward.com
Interested candidates please send resume in Word format Please reference job code 131335 when responding to this ad.

Recommended Skills

Decision Making

Multitasking

Self Motivation

Attention To Detail

Circuit Switches

Troubleshooting (Problem Solving)

This job has expired.