Allyon, Inc is an established IT and Healthcare Services firm and we love what we do! It makes our day when we are able help talented individuals achieve their career goals while at the same time helping our clients build quality teams If you are interested in joining the Allyon Team, please apply or submit your resume for review today!
Support responsibilities include software installation, and configurations.
The Helpdesk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs.
In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with a minimum of 2 years of professional experience; or no experience required with a related Master's degree..
Current DoD 8570 IA Baseline Certification, IAT Level I (A+ CE, Network+ CE, SSCP, CCNA-Security)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Interim Secret Clearance required prior to start
Experience supporting Windows 7, Windows 10, and MS Office 2013.
Experience using Remedy or a similar ticketing system.
Strong analytical and follow through skills.
Strong verbal and written communications skills.
Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
Ability to work well independently on defined tasks.
Allyon, Inc is an equal employment opportunities (EEO) employer and terms of employment are without regard to race, color, religion, sex, national origin, age, disability or genetics. Allyon, Inc complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment.
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According to the US Bureau of Labor Statistics (BLS), human resources specialists is projected to grow 7 percent from 2019 to 2029, faster than the average for all occupations. Human resources specialists will be needed to handle increasingly complex employment laws and healthcare coverage options. Most growth is projected to be in the professional, scientific, and technical services industry.
According to BLS, the median annual wage for human resources specialists was $63,490 in May 2020.
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