Under the direction of a Registered Pharmacist, assists Pharmacists in preparing and distributing medications, maintaining the drug inventory, and maintaining patient records. Provides courteous, cooperative, and timely service to patients, visitors and staff.
High school education or equivalent.
Completion of a formal Pharmacy Technician training program; or two years of college with emphasis in
math, science, or medical field applications.
Fully licensed as a Certified Pharmacy Technician (CPhT) in the State of Michigan. Currently
employed Pharmacy Technicians at Mercy Health may also satisfy this requirement with a Limited
Pharmacy Technician Licensure.
Two years of pharmacy work experience.
Other Knowledge, Skills and Abilities
Good written and verbal communication skills. Good math skills (multiplication, division, addition,
subtraction) in calculations involving fractions, decimals, percentages and volumes.
Familiarity with standard desktop and windows based computer system, including email, e-learning,
intranet and computer navigation. Ability to use other software required to perform essential functions.
Repetitive use of hands and fingers (e.g., preparing IV admixtures, use of a computer keyboard). May
require lifting and carrying loads up to 40 lbs., including boxes, equipment, unit dose-cassettes,
and IV solutions and stooping or kneeling (e.g., to pick up items from the floor, to remove and replace
items on lower shelves, and to file documents in lower file drawers). Sitting, walking, or standing for long
periods of time (4-8 hours) often. Must be able to physically operate the equipment for the job.
Potential for exposure to infectious patients and materials. Potential for exposure to hazardous and toxic substances (including
chemotherapy, cytotoxic drugs, and cleaning solutions). Potential for sticks or cuts by needles and other sharp items. Potential for
muscoloskeletal injuries if proper lifting and carrying techniques are not used.
AGES OF PATIENTS SERVED
See department specific checklist
Flexibility - Demonstrates exceptional ability and willingness to take on new and additional responsibilities. Embraces new
ideas and cultural differences while managing competing priorities.
Accountability - Willingly accepts personal responsibility for decisions, actions, attitudes and behaviors which contribute to the
overall effectiveness of the organization. Communicates effectively, follows through on assignments, uses resources efficiently,
participates in learning opportunities and treats others with respect and dignity.
Excellence - Serves as a role model and performs job responsibilities to the highest standards in every situation. Delivers
"Something More" that ensures a more complete and personally satisfying experience for every customer.
Focus - Understands and demonstrates behaviors consistent with the mission and values of the organization while contributing to
the overall success of the strategic plan. All actions are rooted in providing excellent customer service.
Prepares, packages, and distributes medication orders per physician request, pharmacist request, or prearranged work assignment
according to established policies, procedures and protocols.
Maintains adequate stock of medications and supplies according to established policies and procedures.
Contributes to effective and quality operation of the department.
Maintains logs, records, and other required files and documentation; answers telephone and pneumatic tube; and handles cash
Prepares IV admixtures and other sterile products.
Processes medication charges and credits according to established policy.
Performs basic pharmacy computer order entry.
Special assignments per addendums listed below.
Participate in the training, education, precepting, and evaluation of pharmacy students and/or residents as assigned.
Performs other related duties as assigned.
SYSTEMS AND INFORMATION
To ensure appropriate utilization of Protected Health Information (PHI) associated with the Health Insurance Portability and
Accountability Act (HIPAA) and Saint Mary's Confidentiality of Information Standards, as well as other regulatory entities,
individuals employed in this position will be granted systems and information access as appropriate for this position.
The above statements are intended to describe the general nature and level of work being performed by the people assigned to this
classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel
so classified. The listed duties may be changed at the discretion of the incumbent's supervisor.
ADDENDUM I - PHARMACY TECH III - BUYER
Meets with sales representatives to obtain information about new drugs and sales promotions.
Practices appropriate inventory control and accountability procedures to ensure adequate inventory within budget constraints.
Determines appropriate drug inventory levels following formulary specifications and usage trends.
ADDENDUM II - PHARMACY TECH III - AUTOMED OPERATOR
Operates automated dispensing machine for all unit dose cart fills. Also performs maintenance and troubleshoots problems.
Orients and educates operators of automated dispensing machine.
Maintains drug database and tests new/recalibrated cassettes for automated dispensing machine.
ADDENDUM III - PHARMACY TECH III - NEONATAL COMPOUNDING TECH
Prepares IV admixtures, chemotherapy injections, neo-natal TPN's using Automix Compounder.
ADDENDUM IV - PHARMACY TECH III - HOME INFUSION IV TECHNICIAN
Interprets and follows complicated compounding formulas.
Maintains advanced knowledge of prescription labeling requirements.
Maintains advanced knowledge of IV stability and storage issues.
ADDENDUM V - PHARMACY TECH III - HOME INFUSION LEAD TECHNICIAN
Coordinates asset management including logs, maintenance and contracts.
Oversees departmental inventory and all supply contracts.
Assigns shipping, courier and delivery tasks including accountability and signature logs.
Continuously looks for process improvements to eliminate and reduce waste.
ADDENDUM VI - PHARMACY TECH III - MEDICATION RECONCILIATION TECHNICIAN
Assists in ensuring accurate and complete medication reconciliation across the continuum of care, beginning in the Emergency
Department or the inpatient units, and under the direct supervision of the Pharmacy Department.
Gathers information on the patient's medications from family or the patient in a professional, non-invasive manner.
Collects and compiles a complete list of patient's home medications, including over-the-counter drugs and herbal
supplements, recording drug name, dosage, frequency, compliance and last dose taken.
Interviews the patient to obtain any known drug allergies and reactions.
Contacts pharmacy, physician offices, etc. to obtain the most accurate medication list possible.
Reconciles final home medication list with patient.
Inputs all medication information into the computer.
Requires training and competency validation in the medication history process.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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