Physician Service Agreement (PSA) Support Specialist
Northeast Georgia Health System, Inc.

Job Info

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Improving the health of our community in all we do

Northeast Georgia Health System (NGHS)is a non-profit community health system on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through four hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder and Dahlonega - with a total of more than 700 beds and more than 1,100 medical staff members representing more than 50 specialties. NGHS also encompasses Northeast Georgia Physicians Group, a multi-specialty group with more than 65 locations, and The Heart Center of Northeast Georgia Medical Center, a cardiology practice with more than 15 locations.

NGHS

Physician Service Agreement (PSA) Support Specialist

Full Time

Job Summary:

Assists with Charge reconciliation process to include accessing reports and some data analysis. Responsible for entering data into PSA (Physician Services Agreement) systems. Assist with calendar scheduling for the PSA team. Acts as an intermediary between PSAs for missing tickets from charge and payment batches to assist with the charge reconciliation process. Pulls reports from Epic and PSA Systems and assists with basic analysis and Excel functions.

Minimum Job Qualifications:

• High School Diploma or Equivalent
• Administrative experience is preferred.

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to set work priorities, organized, flexible and able to work independently.
• Excellent communication skills, both written and oral.
• Ability to work at a fast pace and handle multiple tasks simultaneously.
• Good interpersonal skills and adaptable in changing situations and work assignments.
• Intermediate knowledge of Microsoft Office tools.

Essential Tasks and Responsibilities

• Assist with running productivity, charge reconciliation reports using multiple systems/tools, as well as assisting with charge reconciliation.
• Schedule meetings and prepare conference rooms or virtual meeting rooms.
• Prioritize tasks, assignments and projects in an effort to meet the needs of the department.
• Contribute to the overall efficiency and productivity of the department.
• Pull reports from Epic and PSA Systems as requested.
• Perform basic Excel functions and analysis.
• Perform patient account research if requested by Patient Contact Center or PSA offices.
• Tracks PSA charge batches and performs follow ups as needed for charge, and payment batches.
• Enters applicable information into PSA systems as requested by PSA groups.
• Performs other duties as assigned.

Since first opening its doors in Gainesville in 1951, Northeast Georgia Medical Center has added hospital campuses in Braselton, Barrow and Dahlonega - and become Georgia's most awarded hospital. Some recognitions include being named to these lists:

America's 50 Best Hospitals- Healthgrades

100 Top Hospitals- Truven Health Analytics

100 Hospitals with Great Heart Programs- Beckers Hospital Review

America's Top Quality Providers- Carechex

Atlanta's Top 150 Workplaces- Atlanta Journal-Constitution

Healthcare's Most Wired Hospitals and Health Systems- Hospitals & Health Networks magazine

NGMC has also been recognized in recent years as Georgia's #1 Hospital for overall hospital care, overall surgical care, heart care, orthopedic surgery, women's care and more.

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