Printer and Cutline Operator - 2nd Shift
CSG System Inc

Job Info

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18476 Printer and Cutline Operator - 2nd Shift (Open)

Position Type:

Full time

Location(s):

US.TX.Fort Worth.OSC

Position Pay Range:

Pay Range may vary by geographical location

Summary:

The Printer Operator operates the various auxiliary components of the laser printing system and inkjet printing systems. The operator must inspect the printed output to ensure correct form type, alignment, and print consistency. The operator must also be fluent in the navigation of the printer driver software and understand the importance of printing jobs in the order required to meet SLAs and keep the inserting equipment running without delays. The position assists in training new operators and provides guidance and assistance to new print operators.

Position Details:

For nearly 30 years, we've been a trusted partner to more than 500 companies worldwide. CSG's Output Solutions Center is responsible for providing print & mail billing services to some of the top names in the cable, utilities, healthcare, and government industries.

Why CSG?

• Great Schedules

• 164 hours of PTO annually

• 5.5% match on 401K

• Healthcare Benefits: Medical, Dental, Vision

• Advancement Opportunities

• Overtime Opportunities

• Tuition Reimbursement

Key Areas of Responsibility

* Operate Cutline Tecnau machines from unwinder to loader.

* Operate printers and printing systems by issuing commands to the printers via PRISMA, FIERY and EQUIOS

* Ensure print and mail jobs are executed in a timely manner, and all print jobs are processed as soon as they are transmitted to the print facility

* Print Compliance and Direct Solutions statements, checks, reports, tags, and Daily Letters, Past Dues, Test Jobs, Reprints and Reruns to ensure proper routing and handling of all printed output

* Responsible for new product testing and testing of enhancements to existing products, setting up and executing test jobs, sometimes at a moment's notice to meet crucial company deadlines

* Answer telephone inquiries, investigate issues, and inform callers of job status. Monitor voice mail and email throughout the shift

* In the event a lead or supervisor is absent, operators work with DEV to resolve problems in production/programming/systems, via JIRA tickets and telephone conversations

* Continuously monitor printers and take appropriate action when printers require intervention. Do visual quality checks between print jobs

* Responsible for catching and notifying management of quality issues

* Monitor quantities of paper stock to ensure completion of printed output. Operators are also required to capture, weigh, and record all paper waste that is produced on printers they are running

* Assist the Supervisor and Lead in monitoring the usage of print supplies and notify the Print Supervisor when supplies are low

* Assist in the training of all new print operators and oversee training

* Keep the print facility and climate control area clean and organized

* Determine the proper forms required for each print job. Ensure proper alignment of the forms and correct form settings are applied to initiate and terminate the print action

* Ensure highest print quality, form quality, etc., check for print carry over, alignment, correct form type, wipeout, completeness of output, ensure print head alignments, and that print heads are firing correctly on the color printers. Also ensure duplicate statements are extracted from all printed output

* Ensure daily production logs are completed

Education

* High School Diploma or GED is required

Knowledge, Skills and Experience

* Previous experience in a production or warehouse is required

* Meet or exceed attendance expectations. Willingness to volunteer for overtime as needed

* Must be mechanically inclined

* Willingness to work in other departments i.e. Mail Prep, Warehouse, etc.

* Meet or exceed efficiency requirements related to position

* Ability to perform basic mathematical calculations

* An effective communicator (verbally and written)

* Must be able to prioritize print jobs according to contractual mailing standards, and/or inserting floor needs

* Ability to occasionally reach, lift, and carry boxed materials and paper webs weighing between 25 to 45 lbs. over an approximate range of ankle to shoulder high

* Occasional push and pull with forces upwards of 57lbs necessary to maneuver loaded carts and pallet jacks

* Frequent use of both hands to grasp boxes and webs, open boxes, grasp inserts and envelopes, and complete paperwork

* Ability to stand/walk for 95% of shift

* Ability to work weekends and holidays

* Ability to read, write, speak and understand the English language in a business environment

Benefits:

CSG is proud to offer employee-focused benefits that are robust in design and support a wide spectrum of employee well-being needs. Included in our benefits package is your choice of 3 medical plans administered by United HealthCare, MetLife dental, and vision coverage. CSG also offers an Incentive Savings Plan (401k), serviced by Fidelity Investments. CSG makes a dollar-for-dollar Matching Contribution based on the first 5.5% of your eligible pay you contribute as Pre-Tax or Roth After-Tax Contributions. All contributions are immediately 100% vested. At CSG, we recognize the ability to take time away to recharge is important. We offer a US Tiered Vacation Plan for non-exempt (hourly) roles, and a Flexible Vacation plan for all exempt (salaried) employees. For more benefit details, please Click Here.

This job has expired.