As a Product Manager, you will work with our Acquisition and Retention Solutions for the Insurance industry. This personsupports routine and recurring day-to-day functions of product management including: support of technology , internal and external customers, and product performance tracking with a at the direction of the manager.
RESPONSIBILITIES
Learn and exhibit growth in product management principles and best practices. Support product teams with the delivery of product-related materials to the appropriate marketing and sales organizations which convey the purpose and details of the product, definition of its user, benefits to the customer, customization capabilities and competitive comparison. At management direction, update materials as needed.
With leadership guidance, answer internal and external customer questions, support Client Engagement, and resolve non-complex customer issues.
Monitor day-to-day operations of product(s) and elevate variances .
Perform routine and recurring reporting as assigned.
Under management direction, monitor product performance using provided tools within agreed-upon Service Level Agreements.
Track revenue and transaction volume, including variances.
Gather and prepare information for management and financial reports, and provide observations on trends and issues as directed by management.
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