Product (Offering) Specialist
Vertiv Corporation

Job Info

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Job Summary

The Product (Offering) Specialist will help grow the Americas Service business by analyzing the market, listening to customer needs, and developing new service offerings for our customers.

Responsibilities:

• Manage the entirety of the service offering development including, ideation, planning, business case development, launch, sustaining, and End of Life.
• Develop programs and establish processes to market service offerings to our customer base throughout the product lifecycle.
• Work with Sales Analytics team to develop KPIs and dashboards to track program success.
• Be a thought leader for assigned offerings both internally and externally.
• Work with the Portfolio team to align messaging and product direction with the full offering portfolio.
• Thoroughly research and create business cases inclusive of revenue production and revenue support.
• Provide "train the trainer" content for other market and sales people.
• Prepare and deliver presentations, product demos, and develop sales enablement tools.
• Act as a sales escalation point for complex customer opportunities.
• Attend tradeshows, visit customers, meet with partners and LVO's to ensure an accurate voice of customer is heard in all product plans.

Requirements:

• Bachelor's Degree in Engineering, Business or related degree.
• At least 3 years in technical product/services marketing, strategic planning, marketing or directly related experience.
• Marketing experience with strong VoC knowledge
• Knowledge of relevant customer segments
• Technical expertise to translate customer needs/pain points to solutions
• Strong written/oral communication, especially in communicating customer needs
• Strong relationship management skills
• Very strong research and analytical skills.
• Effectively communicates technical information and complex ideas.

About Vertiv

Vertiv is a $5.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.

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