Program Accuracy Specialist - Protection & Safety
State of Nebraska

Omaha, Nebraska

Posted in Public Sector and Government


This job has expired.

Job Info


Description

The State of Nebraska, Department of Health and Human Services is seeking a Program Accuracy Specialist for the Division of Children and Family Services. Under limited supervision, the Program Accuracy Specialist, is responsible for conducting quality assurance reviews of case management activities; coordinates with management and staff to develop and implement various strategies and initiatives to achieve the highest possible accuracy rate; performs related work as assigned.

What we can offer you:

  • Stable Employment Opportunity
  • Career Development and Learning
  • Tuition Reimbursement
  • 156% match of first 4.8% contribution to Retirement Plan
  • 13 Paid Holidays
  • Generous Leave Accruals and Benefits
  • Opportunity to be part of a caring organization
  • Flexible Schedules
DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, or genetics.

For more information about the Nebraska Department of Health and Human Services and the Division of Children and Family Services, please visit our website, http://dhhs.ne.gov.

Location of position: Omaha State Office Building, 1313 Farnam Street, Omaha, NE

Work schedule: Monday - Friday, 8:00 AM - 5:00 PM
Examples of Work
Job duties may include, but may not be limited to the following:
  • Complete ongoing case reviews to identify safety concerns and other issues that must be addressed by CFS Administrators,
  • Communicate with CFS staff to address immediate safety issues to ensure the safety of children,
  • Complete tasks and related activities in preparation for and to monitor the Federal CFSR Performance Improvement Plan,
  • Complete quality assurance reviews using the Federal Child and Family Services Review tool and other Quality Assurance review tools,
  • Provide technical assistance, quality quick tips and trainings to support CFS field staff,
  • Gather feedback from CFS case managers and supervisors to identify process and/or system inefficiencies and work collaboratively with staff to develop solutions for improvement, Communicate directly with case managers, supervisors, and other CFS staff regarding QA review results (strengths and areas needing improvement),
  • Write reports, create pivot tables and charts, and/or other materials to present QA review results and other quantitative data gathered from N-FOCUS and other systems (i.e. customer satisfaction surveys etc.),
  • Work with local CQI team members to identify barriers to reaching outcomes for children and families and develop strategies to address areas needing improvement, and provide general support to local Continuous Quality Improvement (CQI) teams and sub groups,
  • Participate in inter-rater reliability activities to ensure QA review reliability and repeatability results,
  • Complete QA reviews to support the Provider Performance Improvement process, which may include assessing foster care provider reports to inform CFS staff of information pertaining to the child in foster care, and
  • Assist management with preparation of case samples, training materials, reports, development and testing of review tools, and presentations as needed for CFS staff.
Qualifications / Requirements
REQUIREMENTS: Two years experience in a health and/or human services field or public service organization with responsibility for determining eligibility, assessing public assistance needs, or case management using program rules and regulations OR 24 semester hours of post high school education in behavioral sciences, social sciences, public/business administration, adult education or closely related field experience in eligibility determination or assessing the needs for public assistance and/or social services programs.

PREFERRED: Knowledge of and experience with State and Federal laws and regulations regarding Children and Family Services, various family dynamics, NFOCUS, and Microsoft Office products (especially Excel). Experience with the Children and Family Services Review (CFSR), case management activities to ensure safety, permanency and well-being for children and families. Knowledge of and experience with Continuous Quality Improvement processes, including quality assurance activities and performance improvement principles. Knowledge of and experience with data analysis and reporting.

OTHER: The employee must possess a valid driver's license or the ability to provide independent authorized transportation.
Knowledge, Skills and Abilities
Applicant should possess good oral and written communications skills, abilities to interpret and apply state and federal laws and standards to technical narrative material; learn and uphold the objectives, philosophies and functions of the Children and Family Services Division; and establish and maintain satisfactory working relationships with managers/administrators, community organizations, and the public.


This job has expired.

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