Program Manager II
Franklin Energy

Job Info

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Position at Franklin Energy

COMPANY SUMMARY

As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.

We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.

POSITION SUMMARY

This position functions similar to an Operations Manager and is primarily responsible for successful delivery of one or more of our Demand Response programs. Demand Response programs install and maintain A/C control devices, primarily in the Residential sector. The control devices are used during times of peak energy demand to reduce the load on the electric grid. In this management role, you will work with the administrative staff and the field supervisors to ensure contract targets are met. The Program Manager is responsible for program budget oversight, team development and engagement, vendor and client relationships, and more. If you are metrics and production driven, and you've managed a team of field staff to the successful delivery of a goal, then this role is for you. Come make a difference, helping California balance the load on the electric grid!

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Ensure successful delivery of program goals as indicated in Statement of Work
• Develop and manage production plan for program
• Report out on program performance and financial metrics
• Lead program staff, including mentoring, coaching, and development
• Orchestrate partnership and work between centralized functions and program staff
• Develop and expand client relationship
• Provide client communications and reporting
• Act as primary contact for utility; manage the utility relationship and serve as an advocate for the client
• Manage relationships with subcontractors and other partners where applicable
• Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers
• Develop and manage a multi-million-dollar budget over multiple years including allocations to labor, expenses, subcontractors, and customer incentives
• Monitor and manage program budgets to ensure full utilization of funds while meeting or exceeding energy goals
• Prepare monthly invoices and activity reports as required to the client, partner or company management by the requested due date
• Actively engage in talent management process, including interviewing, resource planning and utilization, engagement planning, performance evaluations, and more
• Lead and support company-wide Safety efforts
• Ensure continuous improvement of operations and support tune-up activities
• Generate ideas and conduct research on opportunities for program improvements
• Support Business Development with collaboration and sharing of expertise on sector-based program design, program re-bids, and client expansions
• Oversee application processing to ensure requirements are met

POSITION REQUIREMENTS

Education and Experience

• Bachelor's degree or equivalent work experience - required
• Advanced degree - preferred
• 5 or more years of management/supervisory experience including hiring, coaching, performance reviews, and mentoring
• Proficiency in financial management
• Background in engineering, technology or science and experience in working in a technical environment - preferred
• 4 or more years of experience in managing energy efficiency programs
• Proven track record of high-level performance in meeting and exceeding expectations and goals
• Experience in lighting, HVAC, and other technologies installed in commercial and industrial applications - preferred
• Technical experience in developing and/or reviewing energy savings calculations to determine paybacks and incentive levels for customers - preferred

Required Skills, Knowledge and Abilities

• Sales or business development background a plus
• Proven leadership in fast paced environment
• Have an ability to prioritize workload and delegate appropriate work assignments to staff
• Proficient in Microsoft Office, specifically Word, Excel and Outlook
• Strong data entry skills in entering information in tracking systems/databases
• Ability to communicate effectively, both verbally and written with customers, clients and employees
• Ability to analyze and interpret data and solve practical problems
• Knowledge of mathematical concepts such as fractions, percentages, and ratios
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• PMP certification - preferred
• Valid driver's license

Travel Requirements

• Willingness to travel up to 40%

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• Ability to lift up to 10 pounds
• Noise Level is typically moderate
• Employee could be exposed to fumes and/or airborne particles and risk of potential shock

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer

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