Program Specialist Homeless Services
Pittsburgh Mercy

Pittsburgh, Pennsylvania

Posted in Medical and Nursing

Job Info

Employment Type:
Full time



  • Bachelors in Human Services or related field OR High School Diploma/Equivalency and 5 years of job-related experience working with persons experiencing homelessness or mental illness in a residential setting.
  • Valid Driver License
  • Ability to drive an organization vehicle
  • Act 33/34/73 clearances
  • Pre-Employment Drug Screen

Work Schedule: This is a Non-Exempt (hourly) position

Full Time: 37.5 hour work week - Positions available 7a-3p; 3p-11p and 11p-7a. Hours may vary according to program need.

Great Benefit Package: (Benefits start Day 1 of employment)
  • 403B with employer match
  • Paid Time Off (PTO)
  • Medical, Dental, Vision
  • Life Insurance
  • Paid Holiday Days
Plus more.........


The Program Specialist engages shelter guests and drop-in center participants in services by actively partnering with persons served to address their needs. This position provides direct supervision of shelter guests and drop-in center participants and is a direct service position providing proactive and timely assistance. This position is required to complete shift documentation, internal rounding, and safety checks.


This position will recognize that relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housing. To be successful in this position, he/she must demonstrate through action best practices related to inclusivity and cultural humility as well of knowledge of social service safety net and housing programs that benefit people experiencing homelessness. If you're an effective, inspiring person who's solutions-focused, an ace troubleshooter, and experienced with community-based care, we'd love to hear from you!


We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing:
  • Mental illness and substance abuse
  • Physical health needs
  • Intellectual disabilities
  • Traumatic events or circumstances, including homelessness + abuse

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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