RCA Quality Analyst
Kforce Inc.
Job Info
RESPONSIBILITIES:
Kforce has a client that is seeking an RCA Quality Analyst in Minneapolis, MN.Duties Include:- RCA Quality Analyst monitors and evaluates the quality of work as measured against timeliness, accuracy, and productivity standards
- Documents quality issues, performance measures and quality improvements for management review
- As an RCA Quality Analyst, you will provide information to assist in giving feedback to employees and in the training of employees
- Ensures proper application of and compliance with internal and regulatory standards, guidelines, and procedures
- Conduct BLQA first line testing for WCIB lines
- Ensure designs work as planned - will review controls on a quarterly basis, identify gaps, propose solutions to process owners, make process changes or efficiency recommendations
- Each quarter, this consultant will review controls, put together test scripts, walk through to completion, and document results within their control inventory system
- There are job aids available from previous tests conducted for reference
REQUIREMENTS:
- Some RCA experience/knowledge
- Strong analytical skills
- Comfort with presenting results
- Comfort with pointing out defects
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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