RCIS Crop Claims Specialist
Zurich

Job Info

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Zurich is currently looking for a Crop Claims Specialist to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture's Risk Management Agency. Together with RCIS agents, we protect America's farmers and ranchers.

This incumbent will work from a home-based office and is located in Illinois. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory.

The ideal candidate will need to live and service within a 100-mile area of the following Illinois counties: Adams, Pike, Schuyler, Cass, Scott, Morgan, Menard, Sangamon, Logan, Dewitt, Macon, Piatt, Champaign, Vermillion, Edgar, Douglas, Coles, Moultrie, Christian, Shelby, Montgomery, Macoupin, Jersey, Green, Calhoun, Fayette, Effingham, Clay, Jasper, Crawford, Richland, Lawrence & Clark

RCIS provides insurance and superior services through leading agents to protect America's farmers and ranchers. It's been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it's one of the nation's largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community.

As a Crop Claims Specialist, your primary accountabilities will include:

• Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims

• Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures

• Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage

• Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH)

• Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome

• Completes claims on specialty crops as designated by the local manager or area

• Completes Crop Hail re-inspections when requested for quality assurance purposes

• Works claims of 508H (Risk Management Agency pilot) crops

• Assist the national training team in adjuster trainings

• Serve as subject matter expert for projects and committees as assigned by management

• Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team

• Assists with claims that may require subrogation and/or claims that may lead to litigation

• Protect Zurich's reputation by keeping claims information confidential

• Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies

Basic Qualifications:

• High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry, AND

• Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date

• Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims

• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions

Preferred Qualifications:

• Experience as a Crop Claims Field Adjuster

• Strong verbal, written and interpersonal communication skills

• Strong organization and prioritization skills

• Intermediate Microsoft Office skills

Talent Referrals

Have you spoken to your network about opportunities at Zurich? Do you know people who have the ideal profile for this exciting role? We really appreciate your efforts to recommend Zurich to your family and friends. This is a sign of trust and of your sincere belief that Zurich is an employer of choice. Zurich North America has two separate and distinct talent referral programs in the US. To be eligible to receive a referral bonus award, and to ensure your referral is considered, it is very important that you submit your referral under the appropriate talent referral program.

Referral of Current Employees Only

If you have a referral that is a current Zurich employee that you believe would be a great fit for this role, please click here to submit your referred colleague's information. Your colleague will receive an invitation to apply for this position and you will receive a confirmation of receipt of your referral within 1-2 business days of the submission.

Referrals of External Talent Only through Refer-a-Friend Program

We value the external networks of our Zurich colleagues and encourage you to share Zurich opportunities with individuals whom you believe have the potential to be a great future Zurich colleague. Please click here to learn more about referring your friends and family to Zurich. If you have a referral that you think would be a great fit for Zurich, click the "Refer Friend to a Job" action on the job posting to submit your referral.

Please visit the HR Portal to review Zurich's US Talent Referral Award policy for more details on these programs.

As you explore internal opportunities, don't forget to review the MakeYourMove@Zurich resource available on Channel Z under the MyGrowth tab.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Location(s): AM - Illinois Virtual Office

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No

Hiring Manager Name: Rebecca A Niebrugge

Recruiter Name: Tori Thornberry

Job Level: 4T

Division: Claims

Internal Referral Bonus: $500.00

External ​Referral Bonus: $2,500.00

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