JOB SUMMARY
The Service Specialist is responsible for providing support to customers, channel partners, and regional sales managers related to service issues. They are responsible for accurate, effective processing of returned goods into the Production system for calibration or repair through the administration of the Service Request form while providing verification of customer information, including shipping, billing, and special instructions, and customer contact to verify information or obtain approvals.
ESSENTIAL JOB FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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