RN Transfer/Access Program Manager
Wentworth-Douglass Hospital(WDH)

Job Info

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Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Wentworth-Douglass Hospital remains among the nation's top hospitals for patient experience as a recipient of the Healthgrades 2021 Outstanding Patient Experience Award for the eighth consecutive year. Wentworth-Douglass Hospital is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.

ESSENTIAL FUNCTIONS
1. Establish and direct the implementation of sustainable processes and guidelines to promote the retention of a multigenerational clinical workforce.

a. Manage and monitor unit/department-level and organization-wide turnover data, working with leaders to develop targeted action plans as needed.
b. Identify, research and implement best practice and innovative retention efforts.
c. Partner with department leaders and key stakeholders to identify strategies to retain clinical staff.
d. Measure and evaluate the impact and ROI of development programs and interventions.

2. Develop and implement clinical staff mentorship opportunities.

a. Design and develop succession planning processes and curriculum for organization-wide mentor development to accelerate growth of the current and future leader successor talent pools and address critical development needs.
b. Collaborate with leadership for clinical coaching interventions.

3. Work collaboratively with others to optimize employee engagement, recognition, and retention.

a. Establish working relationship with Human Resources to understand and improve staff engagement and ensure utilization of wellbeing programs to enhance resilience.
b. Serve as an advisor, leadership sponsor, or consultant to the organizational Culture Council in assessing and promoting a healthy work environment and planning and administrating staff recognition programs, including nurses' week activities.

4. Partner with Human Resources to enhance nurse recruitment efforts.

a. Communicate with nurse applicants as needed to answer questions in a timely manner.
b. Participate in job fairs and recruitment events.
c. Establish and maintain relationships with local and regional schools of nursing and healthcare educational programs.

Qualifications
Experience Minimum Required
o 8-10 years Nursing Leadership

Experience Preferred/Desired
o Healthcare experience.

Education Minimum Required
o BA/BS or equivalent degree required.
o RN

Education Preferred/Desired
o Master's degree

Special Skills Minimum Required
o Ability to effectively engage with leaders and staff.
o Demonstrated ability to collaborate with professional staff and drive team performance, while also getting into the details to solve issues and create innovative solutions.
o Excellent interpersonal and influence skills.
o Effective presentation, oral and written communication skills required.

Licensure and/or Certifications Required
o RN

EEO Statement
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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