Sales Support Specialist
Siemens Healthcare Diagnostics Inc.

Job Info

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Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

Our culture : We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers .

Working collaboratively across the organization, the Sales Support Specialist supports our sales team as it relates to finding solutions for our customers. This individual will enhance the overall customer experience for internal and external customers by; providing relevant insights and identifying solutions to increase sales growth. This is an opportunity to a play a leading role in one of the fastest growing markets in the healthcare diagnostics industry.

Job Description:

• Supports the North America Point of Care organization by driving and tracking KPIs including sales rep performance, funnel volume and quality, and sales results.
• Provides insights on customer needs and operational approaches to maximize opportunities and mitigate risks.
• Engages key internal partners to address process bottlenecks and implement continuous improvements.
• Interacts with the supply chain management (SCM) team planners to ensure adequate product supply.
• Manage product inventory at the ADC ensuring that orders are fulfilled in a timely manner.
• Create and communicate multiple reports such as drop-ship, open orders, detailed funnel, install base reports.
• Interfaces with NAM Healthineers operations colleagues to position POC requirements and inputs into various projects.
• Guides the customer sales support process related to VIP Visits, reference sites product demonstrations or presentations, and field sales support.

Required Knowledge/Skills, Education, and Experience:

• Bachelor's degree or equivalent experience.
• 5-7 years' experience in sales operations, sales support, customer experience & inventory management.
• Commands superior knowledge of the medical device market and the healthcare environmental changes.
• Demonstrates and applies advanced knowledge of concepts, practices, and procedures for managing complex data driven marketing projects.
• Possesses a highly analytical mind with excellent MS Excel Skills.
• Excellent written, presentation and communication skills.
• Strong objection handling and conflict resolution skills.
• Possesses excellent interpersonal skills.
• Must be able to travel 10% or more as required.
• SAP Knowledge and Experience strongly preferred.

The pay range for this position is $82,000- $113,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The annual incentive target is 8% of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here : https://benefitsatshs.com/index.html

This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers

If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about .

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careers

"Successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations
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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

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