Senior 911 Operations Engineer
Kforce Inc.
Job Info
RESPONSIBILITIES:
Kforce has partnered with a client looking for a Senior E911 Operations Engineer to join their Regulatory Engineering and Operations team in Littleton, CO.Summary:Responsibilities include monitoring, testing, and troubleshooting E911 Emergency Services, ensuring compliance with FCC regulations. Ideal candidates will have expertise in wireless E911 technologies, including 4G (LTE) and 5G (NR) call flows, and familiarity with Location-Based Services (LBS) technologies.In this role, you will:- Monitor and maintain E911 system stability and performance
- Diagnose and resolve technical issues, collaborating with internal teams and vendors
- Implement system enhancements and maintain compliance with regulatory requirements
- Document processes and procedures, participate in Root Cause Analysis reviews, and contribute to E911 roadmap planning
- Define and track Key Performance Indicators (KPIs) for E911 performance and compliance
REQUIREMENTS:
- A Bachelor's degree in Engineering, Science, Telecommunications, or relevant fields, with at least 5 years of wireless engineering or operations experience, or equivalent job experience
- Strong technical expertise in emergency communication, E911 and LBS systems, and telecommunications networks, with a focus on compliance with FCC Rules and Regulations
- Demonstrated career progression and skill development
- Effective communication and critical thinking skills, serving as a technical consultant for other teams
- Availability for periodic maintenance, on-call duties, and oversight of network change management and testing
- Understanding of E911 Key Performance Indicators (KPIs) for performance tracking and reporting, incident management, and Root Cause Analysis
- Ability to manage multiple concurrent testing and troubleshooting efforts independently
- 100% onsite work in Littleton, CO
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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