Senior Business Analyst - MDM / CRM
Kforce Inc

Job Info

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RESPONSIBILITIES:

Kforce has a client that is seeking a Senior Business Analyst in Plano, TX.Overview:The Senior Business Analyst will be responsible for the execution of business specific processes using software development lifecycle and project management life cycle, develop and analyze reports and day to a day administrative activities as needed. You will work with IT to resolve issues seamlessly, implement new systems and troubleshoots system functionality problems. The technical 'subject matter expert', from a business perspective. Responsibilities:

• Leads organizational analysis efforts to identify current capabilities, opportunities for improvement and drives measurement, prioritization and implementation of identified opportunities
• Gather business requirements that effect technology systems, and engage with technology partners to develop solution through technology change process
• Writes, communicates and vets requirements with business leaders using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams to ensure complete understanding by business leaders/executives
• Identifies and manages stakeholders and teams of people across functional areas to implement a project by understanding key stakeholders authority and influence as it pertains to business process
• Conducts risk assessments using methods to identify risk, probability, impact and how to mitigate those risks
• Facilitates meetings, and requirements workshops for planning and ongoing project management, drives questioning that lead to thorough understanding of business need
• Plan, develop, oversee, execute and certify changes by establishing rigorous test plan through design and implementation phases and tracking test results to ensure changes are complete and accurate to finalized requirements
• Perform other related duties as required and assigned

REQUIREMENTS:

• Need prior data and MDM/CRM experience, master data management for consumer data , preference is Reltio, but open to any hosts for the MDM
• Excellent interpersonal, verbal and written communication skills
• Excellent organizational skills
• Highly proficient in the Microsoft Office Suite
• Experience in Loan Servicing and/or Loan Origination a plus
• Data analysis experience a plus
• Knowledge of BI Tools a plus
• Six Sigma experience/certification a plus
• SQL Server/.NET experience a plus
• XML/EDI experience a plus
• Must be a team player with strong attention to detail, with the ability to work independently
• Proven track record at delivering timely and accurate information in a fast-paced environment
• Excellent critical thinking, problem solving and mathematical skills, using sound judgment
• Financial Services and, if possible, mortgage industry experience preferred
• Strong business acumen and ability to interface with executive management
• Must be a team player with strong attention to detail, with the ability to work independently

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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