Senior System Analyst
STENOGRAPH, LLC

Job Info

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Position

Reporting to and partnering with the VP of Finance, the Senior Systems Analyst (Sr. Systems Analyst) will help establish IT policy and direction while being an active participant in, and driver of, the organization's overall strategy. S/he will lead IT policy and align information systems goals with corporate objectives. The Sr Systems Analyst will lead Stenograph's IT team (both internal and external) and direct the implementation of IT policy and projects.

Specific responsibilities include:

Strategy

• Partner with the VP and Senior Management Team on all IT operational and strategic issues as they arise; provide strategic recommendations to Sr. Mgmt based on a cost benefit analysis of the changes necessary and any new technology available.
• Work directly with Corporate PMO and Platform IT teams to coordinate efforts around ERP and IT systems.
• Actively participate in long-term IT strategic planning in conjunction with long term corporate goals.
• Engage all teams around issues, trends, potential acquisitions, and changes in the IT operating model and IT operational delivery.

ERP Management

• Responsible for developing, testing, and maintaining Company's ERP system (Navision / Dynamics365)
• Collaborate and evaluate enhancement requests to ERP by understanding the current needs and determining cost vs. benefit analysis.
• Ability to document, design, test, implement, and support processes and system.
• Perform internal development and programming
• Oversee and project manage the work of, outside vendors/consultants doing the programming on the ERP system and the eCommerce site. This includes adhering to the budget and holding 3^rd parties accountable.
• Interact and maintain relationships throughout the organization at all levels to better encourage process change when the time becomes necessary.

IT Management

• Responsible for the strategic and tactical management of information systems. This includes, but is not limited to, ERP, ecommerce, and other MIS systems.
• Analyze the needs of functional departments (e.g., accounting, manufacturing, marketing, sales and support) and establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company's information processing systems.
• Make recommendations to improve the efficiency of internal systems and processes; stay abreast of current technology that may be applied in-house, while being cognizant of budget and resource restraints
• Work with Sales & Marketing to set and manage an ecommerce strategy. Coordinate with Marketing, internal development team and outside consultants to maintain the company website.
• Manage the company imaging system

Qualifications

The candidate will be a seasoned and experienced IT professional with at least 4 years of broad IT experience, including the evaluation of new technology and making actionable recommendations to senior leadership. S/he will ideally have experience managing IT (ERP, eCommerce).

The Sr Systems Analyst will have the following experience and attributes:

• BS degree is preferred, as well as any technical certifications
• A strong background in MS Dynamics NAV (4+ years) including but not limited to:
• NAV Development in a NAV 2009 Classic client environment
• Dynamics Setup and configuration
• Ability to perform customizations, installations, and testing.
• Experience with Dynamics365 Finance & Operations, Microsoft CE, a plus.
• Webservices experience
• SQL Server database experience including SSRS knowledge
• Experience with any NAV/D365 add ons / ISV's a plus:
• CCH Tax, Lanham eShip, Product Configurator, Call Center, Fedex and USPS, Sana eCommerce, JET Reports, Nextiva
• Vertex Tax, Big Commerce, Bottomline
• CRM, MS PowerPlatform & PowerBI experience a plus.
• Ability to provide support throughout the development process
• Experience with ERP implementation or upgrades.
• An effective communicator, with solid oral and written skills.
• Demonstrated excellence in managing ERP and eCommerce.
• Additional experience and skills around PCI compliance, telephones, networks, and Office365 a plus.
• Should be a change agent, with demonstrated skill in examining business processes and driving efficiencies
• Strong analytical skills and experience interpreting a strategic vision into an operational model.
• A hands-on contributor with integrity and a desire to work in a dynamic environment.
• Excellent people skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team.
• Demonstrated Project Management Skills including resourcefulness in setting priorities, proposing new ways of creating efficiencies, and guiding investment in people and systems.
• Flexible and a self-starter; able to multi-task while also being highly detail-oriented.

 

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