Senior UX Designer - G-Series
Dexcom, Inc

Job Info

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About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported expected full-year 2021 revenues of $2.48B, a growth of 27% over 2020. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 6,000 people worldwide.

About the team:

We are a multi-disciplinary team of user experience designers, visual designers, instructional designers, industrial designers, user researchers, and software developers. We collaborate closely with each other, engineering, and product management to create highly usable, beautiful products that make a true impact to millions of people around the globe.

At Dexcom, you will help us build products to improve lives with our innovative next generation Continuous Glucose Monitor (CGM) system. We are passionate about quality, usability, and simplicity. We build delightful and accessible products that display data and insights across multiple platforms. You will follow the principles of user-centric design thinking to make data meaningful and actionable for our users.

About this position:

Working independently & alongside product managers, designers, and data scientists, you'll shape how data can enhance and ease the experience of managing diabetes, along with other health indicators. You'll help to establish the design vision, then deliver design concepts & experiential roadmaps for several products. Our goal is to utilize data to meaningfully improve health outcomes for patients and healthcare providers.

Essential Duties and Responsibilities:

People:

• Collaborate with designers, stakeholders, and partners to develop design concepts, strategies, and solutions.
  
• Advocate for our users. Represent the voice of patients with diabetes, healthcare providers, and others who support them.
  
• Present design proposals with confidence. Seek to inform and influence the audience.
  
• Learn from existing members of the team and mentor your colleagues.
  
• Be a design diplomat. Socialize ideas with stakeholders and design partners to gain alignment. Be willing to compromise to find a mutually agreeable solution.
  
• Be a positive influence on our culture. Build up our teams, departments, and company through words and actions. Be welcoming of feedback and respectful disagreement.
  
• Strong sense of accountability, able to operate with a high level of autonomy.
  

Process:

• In concert with cross-functional teams, synthesize user research and strategy to develop a design vision that creates compelling product experiences.
  
• Assist with project planning and resourcing by helping to define UX design scope and project milestones.
  
• Able to manage, track, and pivot to competing priorities and project needs.
  
• Develop app workflows and prototypes (from rough comps thru refined specifications) to communicate app functionality to stakeholders.
  
• Work closely with our User Research and Human Factors teams to build prototypes for user testing, then iterate based on the findings.
  
• Present design proposals with confidence to inform and gain alignment from stakeholders.
  
• Collaborate with development engineers to ensure designs are implemented as intended across iOS, Android, web apps, and other devices.
  
• Forge ahead despite ambiguity or incomplete information.
  

Products:

• Focus on producing best-in-class product design that delights and engages our users while they manage their diabetes.
  
• Advocate for our users: people with diabetes and their support community.
  
• Drive early-stage design activities, such as creating target users and experience models.
  
• Strong design facilitation skills: crafting workshops, managing flow and achievements, being able to synthesize findings into an actionable strategy.
  
• Ensure that delivery to Dev is organized, reviewed for quality, and delivered on time with participation from Design Managers.
  
• Present data in a way that users can understand and act on.
  
• Produce best-in-class product design. Push the boundaries of what's been achieved in the healthcare field.
  
• Own the results. Be accountable for the project and design decisions.
  

Education Requirements:

• Bachelor's degree or higher in Human-Computer Interaction, User Experience, Human Factors, UI Design, or another design-related field
  

Requirements:

• Proficiency with modern design and prototyping tools; Sketch, Abstract, InVision, Adobe Creative Suite, Figma, etc.
  
• Knowledge of designing for mobile apps and Design Systems.
  
• Understands the challenges of building products that serve iOS and Android platforms while speaking one, holistic design language.
  
• Knowledge of Agile methodologies. Experience with agile and iterative design methods and practices.
  
• Able to draft and refine user stories based on UX Designs and Requirements.
  
• 5+ years industry work experience in a design and/or UX-related role.
  

Functional Description

Generally focused on the look, feel, operation, user experience and functionality of a commercial website. Creates internal/external company web pages including graphics, animation and functionality. Designs web page layout and online content, user interface graphics, icons, color schemes, content and infrastructure for new product release and new web-hosted product offering. Performs development and maintenance programming for web pages and web applications. Performs web usability testing. Partners with Web Administrator to implement pages or applications into production. Assures web server and site technical performance. Develops, assesses and communicates website usage and security policies and standards. Provides technical assistance to Site Administrators. May assist in the planning of overall company strategy involving Internet usage. May make hardware and/or software purchasing recommendations or decisions regarding web development. May perform overall administration of sites at a company-wide level. Requires knowledge of commercial internet/web tools and protocols.

Functional/Business Knowledge

• A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.
• Demonstrates further technical development and a track record of project success.
• Demonstrates an ability to coordinate multiple projects simultaneously.
• Considered a specialist in the field within the function.

Scope

• Assists in determining objectives of assignment. Plan schedules and arranges own activities in accomplishing objectives.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Networks with senior internal and external colleagues in own area of expertise.

Judgement

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work, general instructions on new assignments.

Management

• N/A

Field Sales

• N/A

Experience and Education

• Typically requires a Bachelors degree and a minimum of 5-8 years of related experience.

Workplace Type

• The Workplace Type for this role is Flex. Based on the nature of your position you will be working onsite approximately 2-3 days per week from collaborative space and hoteling desks at our Dexcom sites. You will need to be located within commuting distance (typically 75 miles/120km) of your assigned Dexcom site.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

View the OFCCP's Pay Transparency Non Discrimination Provision at this link.

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