Service Desk Analyst
Kforce Inc

Job Info

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RESPONSIBILITIES:

Kforce has a client looking for a Service Desk Analyst to join their team.Summary:The client is looking for a support Desk Technician with a customer centric approach to problem solving. Our customers range from field workers to the Director. The Service desk is the first interaction the customer has with ITG. Candidates submitted to this position will need to be able to understand/document customer needs, troubleshoot with customer, and have a broad understanding of IT services structure to escalate calls.

REQUIREMENTS:

• Strong Customer Service skills
• Excellent interpersonal, written, and oral communication skills
• Ability to work collaboratively in teams and across organizations

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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