Shipping Clerk - Manufacturing - Experience Required
American Woodmark

Job Info

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I.

JOB SUMMARY:




The Shipping Clerk position is responsible for processing paperwork, printing pick tickets and labels, data entry, customer phone contact and assisting truck drivers with pickups. This position reports directly to the Shipping Office Supervisor.


II.

ESSENTIAL JOB FUNCTIONS:




· Performs a variety of clerical functions, including printing pick tickets and labels.

· Processes bills of ladings

· Direct truck drivers to docks for product pick up.

· Assists truck drivers by checking them in and out and ensure signatures of all bills of lading.

· Answers both internal and external customer phone calls and responds to customer emails.

· Consistently deliver the best in customer service. As an employee, demonstrate respect, dignity, kindness, and empathy in each encounter with customers, visitors, and other employees.

· Champion AWC’s mission, vision, and values; comply with the policies and procedures, ethical standards and code of conduct set forth by the company.







III.

MINIMUM QUALIFICATIONS REQUIRED:




Education:



A High School Diploma or equivalent is required.

Bi-lingual preferred.






Experience:

2 or more years of previous experience is required.








Skills:

Must have good written and communication skills.

Must be detailed oriented with the ability to multi-task and problem-solve.

Must have good customer service skills.

Must have strong computer skills with quick data-entry skills.




IV.

FINANCIAL RESPONSIBILITY AND AUTHORITY:




Equipment:



N/A




Financial/Budget:



N/A




Supervisory:

(Number of people, job titles)



N/A




V.

PHYSICAL DESCRIPTION:




Typical Working Conditions: (Describe environment including exposure to heat, cold, fumes, chemicals, allergens, mold, etc.)

Controlled office environment to a manufacturing warehouse environment.




Equipment Used:

(List all manual and automated equipment used in the course of performing essential functions.)

Computers, keyboards, mouse, phones, and other equipment as necessary.




Essential Physical Tasks:

(List all physical tasks encountered in performing essential functions.)

Constant keyboarding.





This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform.

Job-related tasks other than those in this description.







Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job has expired.