Shop Foreman - Holman Ford of Turnersville
Holman Enterprises

Turnersville, New Jersey

Posted in Automotive

Job Info

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.

Holman Ford of Turnersville is currently looking for a Shop Foreman to join their team!

Core Daily Responsibilities

  • Provide direction and coaching to all Service Department Technicians to ensure repair orders are processed according to each repair plan and adjust as needed throughout the day
  • Manage individual performance of production employees and coach/train as appropriate
  • Supervise, motivate and monitor individual technician productivity to achieve maximum daily output
  • Supervise and motivate the team to achieve CSI goals
  • Support the Service Manager with employee training, development, coaching, evaluating and reprimanding
  • Manage daily and weekly workload assigning and distributing to balance and maximize production output
  • Manage daily and weekly work in process
  • Conduct regular weekly meetings with production employees to review daily/monthly goals
  • Manage outgoing release schedule to achieve daily output
  • Effectively communicate delays in production to Service Drive Staff
  • Ensure repairs are processed in an efficient manner that produces quality repairs
  • Inspect vehicle repairs for quality control
  • Have a good understanding of daily shop operation with little supervision
  • Assign jobs according to technician/team skillset and workload requirements

Knowledge, Skills, and Abilities
  • Effective, proactive problem-solving skills to minimize any down time in production
  • Advanced understanding and knowledge of automotive Service Department operations, repair processes, and procedures
  • Work independently, while leading, without direct supervision and possess excellent communication skills, high level of initiative, and ability to work as a team
  • Ability to multi task and prioritize all volumes of work
  • Ability to foster and maintain a team repair environment with skilled technicians
  • Ability to work well with all levels of management and employees; including corporate leadership, subordinate management, and business line departments
  • Ability to negotiate and resolve in all aspects of job responsibilities for best shop performance
  • Manage a Service department to achieve company KPI's

  • Experience using CDK, Autopoint and AllData a plus
  • Current ASE Certifications
  • More than 5 Years Technician experience
  • FORD Training preferred
  • Valid Driver's License with a clean record
  • We offer competitive wages and a great benefits package

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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