Shuttle Driver
Marriott Vacations Worldwide

Job Info

Job Description
Essential Duties and Responsibilities (other duties may be assigned):

Resort Wide:

  • Consistently follow the I-Serve standards at all times.
  • Follow all company and department policies and procedures.
  • Operate a multi-passenger vehicle to transport passengers to and from designated locations in accordance with established schedule.
  • Assist disabled or special needs passengers in entering, riding, and exiting vehicle and ensures passenger safety at all times.
  • Greet and welcome guests warmly.
  • Provide general information to guests.
  • Answer guest's and associate's inquiries via telephone and two-way radios.
  • Adhere to attendance policy and report to workstation at scheduled start time.
  • Maintain an acceptable appearance at all times.
  • Perform routine service and maintenance of vehicle(s) including, but not limited to: fuels vehicle, cleans interior/exterior, checks and replaces vehicle fluids, tires, lights, and wipers to ensure ongoing safe operation of vehicle in accordance with established maintenance standards.
  • Maintains accurate vehicle and passenger logs of all trips in accordance with established requirements; reports all accidents and completes all associated incident reports as required.
  • Report promptly at assigned time of duty and remain on duty status until the designated shift has been completed.
  • Attend all mandatory scheduled staff meetings and training.
  • Attend safety meetings, keep the workplace in safe condition, and work in a safe manner.
  • Report all incidents requiring documentation.
  • Inform Supervisors and Managers when supplies are needed and if equipment needs to be repaired.
  • Be familiar with all services that the Welk Resort offers on property.
  • Participate as part of the Emergency Response Team in the event of an emergency.
  • Propose ideas or find ways to improve services, systems, and/or procedures.
  • Perform all other duties as assigned.
  • Shuttle guest from the resort to various local and Breckenridge destinations and return guests to the resort from various locations.
  • Ability to gain the cooperation of passengers.
  • Maintain shuttle, resort entry and parking lot cleanliness, including snow removal as necessary.
  • Alert management of mechanical and safety issues such as tires, batteries, brakes, etc.
  • Execute opening and closing duties per assigned shift
  • All other duties as assigned.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Knowledge of the rules and regulations governing the operation of the shuttle bus.
  • Ability to operate motor vehicles safely and operate in a variety of weather conditions, including extreme snow and cold.
  • Skill in performing operator tasks and/or maintenance on vehicles.
  • Must have Colorado Driver License and 20/20 corrective vision.
  • CPR/First Aid-AED certification or willing to obtain certification paid by employer
Education and/or Experience:

Must have High School diploma or equivalent (GED); Current driver's license.
  • One year of experience driving buses, trams or passenger vans;AND, Possession of a valid Colorado Driver's License is required upon employment; OR, any equivalent combination of experience, training and/or education.
Physical Demands:

Physical exertions to manually move, lift, carry, or push heavy objects. Climbing in and out shuttle bus. Ability to express or exchange ideas by means of verbal and written communication. Ability to convey detailed or important instructions to other associates and the general public.

Work Environment:

The work environment for this position is fast paced, high guest volume, and customer service focused. The ability to multi-task and maintain an upbeat attitude during high volume situations is a must. Manual labor is required. Extreme weather conditions are a factor in this position. Standing, walking and sitting for extended periods.

Welk Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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