Job Title
Site Service Technician
Job Description Summary
Resolve incidents escalated from first line support as well as the internal genius bar and assist end users with technology adoption within an assigned market. Incident resolution must be done in alignment with internal incident, change, configuration and project management processes while adhering to established Service Level Targets
Job Description
JOB DESCRIPTION
Site Services Technician
REPORTS TO: Territory Lead
CLASSIFICATION: Exempt
Responsible for but not exclusive to the following:
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