SMB Account Executive (Remote)
West Corporation

Job Info

---

For this opening we will consider candidates from the following locations: CHICAGO,IL,US | Boston,MA,US;Louisville,KY,US

Are you passionate about working with clients to improve business processes leveraging new technology? Are you thirsty for knowledge about SaaS, and other collaboration applications? We are a tech enablement company that connects people all over the world - making companies more efficient and improving lives. Are you coachable, have a positive attitude and demonstrate grit? If you answered yes to these questions and want to be part of a winning sales team we are interested in speaking with you!

The SMB Account Executive is responsible for:

• Managing the overall relationship with the assigned accounts
• Leading the sales process in renewals and upsell opportunities
• Identifying opportunities to grow the Intrado portfolio of products in assigned accounts by engaging a Intrado Cross-Seller
• Locating the appropriate account buyer for renewal and upsell opportunities, and make introductions as necessary for Cross-Sellers
• Developing, managing, and nurturing relationships with accounts, increasing their affinity for Intrado products, adding new contracts, and likelihood of renewals
• Achieving assigned sales billing and bookings quotas
• Monitoring account satisfaction and identify customer problems; coordinate with Intrado Customer Engagement to remedy situations
• Developing and maintaining up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions
• Researching and actively identifying emerging trends that influence Intrado's value proposition
• Communicating value proposition to existing accounts
• Identifying and coordinating timely involvement of sales operations resources in the sales cycle to improve efficiencies
• Proactively managing pipeline; input, monitor, and update opportunities in a timely fashion

Qualifications

Education

• Bachelor's degree from an accredited college or university with major course work in business administration, marketing or a related field required. Equivalent work experience in a similar position may be substituted for educational requirements.

Experience

• Minimum 3 years increasingly responsible experience in national, regional or state sales to include extensive cold calling required, preferably in the telecommunications industry.
• Experience with Unified Communications as a Service (UCaaS) and/or Contact Center as a Service (CCaaS) highly preferred.

Other

• Intermediate knowledge of MS Word, Excel, Outlook and PowerPoint required

This job has expired.