Specialist, Default Reverse Servicing
PHH Mortgage

Job Info

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Job Description

As an established leader in the Reverse Mortgage Origination space, PHH is excited to be building a best in class Reverse Mortgage Servicing platform. This platform will service our own originated product and ultimately provide outstanding servicing to third-party clients. Over the coming months, we will be building out the Servicing platform and leveraging our existing infrastructure where ever possible. Come join our team and get in on the ground floor to be a part of this exciting opportunity. We are looking for motivated, talented individuals that thrive in a fast paced environment that are eager to be part of this new team.

• The Default Specialist will be responsible for performing tasks associated with default for serviced portfolio. This includes, but is not limited to, submission of due and payable requests to HUD, notification to HUD of borrower death, produce all required state letters to borrowers, data entry of collateral information and values into Navigator.

JOB FUNCTIONS AND RESPONSIBILITIES:

• Prepare due and payable packages and submit to HUD for approval.
• Track and monitor receipt of due and payable approvals.
• Notify HUD of borrower death via enters death date in Hermit within HUD Guidelines, specifically 24 CFR 206.
• Produce all state borrower notification letters within required timelines.
• Updates collateral information and values from appraisal report into Navigator.
• Perform other tasks and projects as assigned by supervisor.
• Any other job responsibilities requested by management.

QUALIFICATIONS:

• High school diploma or equivalent
• Associate degree with knowledge of legal documents a plus.
• Bachelor's degree (B.A.) or one to three years related experience and/or training preferred
• Home Equity Conversion Loan (HECM) experience preferred
• Stable job history

• Good written and oral communication
• Good organizational and interpersonal skills
• Ability to read and write in English to effectively communicate in writing as well as verbally in person and over the phone
• Ability to effectively communicate in English with customers or members of the business community
• Ability to effectively present information to supervisory, etc.
• Ability to write reports and correspondence
• Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies and procedures
• Ability to calculate basic financial figures and amounts
• Proficient in computer skills and knowledge of word processing, spreadsheet, accounts receivable, accounts payable, e-mail and internet software
• Professional appearance and demeanor
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to work with little supervision.
• Must be able to handle high volumes in a fast paced environment.
• Ability to meet critical departmental and federal timelines with accuracy and efficiency.
• Ability to build relationships with both internal and external clients/vendors.
• Strong team player.
• Strong work and business ethics

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