WHO WE ARE
SUEZ Water Technologies & Solutions looks for innovation everywhere. For more than 100 years, SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now.
Contract type
Regular / Permanent
WHAT YOU WILL BE DOING
Suez Water Technology and Solutions is currently seeking a Digital Account Manager to join our Services Team to provide water treatment process expertise and operational guidance for membrane based and special application water treatment equipment utilizing the Suez remote monitoring platform, InSight. You will work in a highly collaborative, agile environment partnering closely with InSight Technical Specialists and Field Service Representatives to efficiently and effectively monitor membrane based and special application water treatment equipment in the region.
Essential Responsibilities:
Engage in direct communication with customer(s) within the region to promote customer loyalty and build customer confidence by:
Monitoring performance and operation of water treatment equipment by utilizing the InSight remote monitoring platform
Schedule/facilitate operational reviews with site representative(s)
Report equipment performance
Support parts and consumables order entry activities
Monitor and Maintain transactional data in ERP
Review/Maintain orders to ensure complete and accurate order to ensure quick/proper billing
Other Duties may include:
Troubleshoot remote monitoring connectivity issues
ERP master data maintenance
Support commercial team discussions with customers where applicable
At SUEZ, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive benefits that include:
Health & Life Insurance
Paid Vacation & Sick Time
Paid Holidays
Parental Leave
401(k) Plan
Flexible Spending Accounts
AD&D Insurance
Disability Insurance
WHO WE ARE LOOKING FOR
Bachelor's Degree from an accredited college or university or equivalent work experience.
Minimum 1-2 years of water treatment experience
Proficiency in SAP Sales/Distribution, Customer Service
Professional level experience with Microsoft Office Suite.
Ability and willingness to respond to afterhours emergencies
Desired Characteristics:
At least 2-3 years of service within the engineered services team
Familiarity with water treatment processes and knowledge of mobile demineralizer operation.
Familiarity with remote monitoring and diagnostics
Strong communication skills (written and oral)
Strong customer focus
Strong analytical skills and business acumen
Position is open to flexible locations in US.
Compensation: Annual 0.00 - 0.00 USD
Is relocation for this position offered: No
Number of Job Openings: 1
Company Grade/Band: Professional
Water Technologies and Solutions (WTS) offers a great work environment, professional development, challenging careers, and competitive compensation.
WTS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
WTS is NOT accepting unsolicited assistance from search firms. All resumes submitted by search firms to any employee of WTS in any fashion without a valid written search agreement in place will be deemed the sole property of WTS. No fee will be paid if a candidate is hired by WTS based upon an unsolicited referral.
Orga: WTS
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