Sr. Director, Servicer Performance
Resurgent Capital Services

Job Info

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About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

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Summary:

The individual selected for this position will be responsible for driving the performance of a subset of servicers and states with the Legal Network. This individual will collaborate externally with their legal network, and internally with Internal Operations, Legal Strategy, & other internal departments and key resources to assist in identifying areas of opportunity and provide guidance on strategy implementation feasibility.

What You Bring

• 7-10 years relevant experience, concentrated in process improvement, back office operations, and performance management roles required
  
• Strong integrative thinking required.
  
• Must be highly organized and adept at managing and marshaling resources
  
• Must be flexible to changing priorities, project scopes, and deadlines.
  
• Highly proficient in MS Office package, including Excel, PowerPoint and Visio
  
• Minimum travel required
  
• Bachelor's Degree required
  

This is a 100% in office opportunity.

What We Offer

• Competitive salary & the ability to make a merit based annual bonus
  
• Comprehensive medical, dental and vision insurance
  
• Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, etc.
  
• Up to a 4.5% match on 401k
  
• A career path to grow.
  
• A casual work environment
  
• Opportunities to give back to the community by participating in civic and charity events with colleagues.
  
• Ability to work with phenomenal talent and friendly team of professionals.
  

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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