Sr. Endpoint Engineer
CAVA

Job Info

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Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

The Title:

CAVA is looking for an experienced Senior Endpoint Engineer with proven experience in modern endpoint management platforms and security to join our team. This role will be responsible for the development, implementation, and management of a secure, standardized client and mobility environment. The ideal candidate must function as a subject matter expert for endpoint management and provide escalation support for complex endpoint issues.

What You'll Do:

• Own and provide maintenance of CAVA's endpoint environment including patching, application packaging and deployment
• Establish a patch management cadence, protocol and ensure all endpoints are consistently updated to mitigate potential threats
• Actively research, recommend, and implement improvements to our existing infrastructure and processes to improve efficiency and security.
• Conduct root cause analyses for escalated client issues to develop and implement long-term solutions and system enhancements
• Design, test, validate and implement large scale, enterprise endpoint solutions, including device configurations, operating system deployments, and software distribution
• Document system configurations, deployment processes, and changes within the environment
• Partner with the CAVA IT Security Team to develop and maintain endpoint security standards in line with CAVA's security policies and best practices
• Create standardized client configurations, including operating systems and software, ensuring deployment feasibility with both new and existing hardware
• Oversee the deployment, management, and administration of endpoint management platforms such as Microsoft InTune for endpoints using Windows, MacOS, iOS, and Android.
• Ensure that all endpoints are compliant with licensing, security patches, and company policies
• Host regular sessions with internal teams to disseminate knowledge of technologies and best practices
• Lead endpoint-related projects, ensuring timely delivery and alignment with business objectives
• Abide by policies and procedures that support the service mindset
• Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
• Earn the trust of Team Members and Managers by consistently embracing CAVA's values
• Show discipline in bringing consistent performance, communication, and attitude to the job every day
• Actively contribute to your department in order to complete tasks and meet company goals
• Recognize the emotional stake each Team Member has in personal and organizational success of this business

The Qualifications:

• Minimum of 5 years of experience with demonstrated success as an IT Endpoint Engineer providing a track record of driving change and fostering innovation
• Extensive knowledge of and hands-on experience with Endpoint Management Platforms (ex. Microsoft InTune or similar)
• Proficiency with Group Policy, Active Directory, Edge for Enterprise, Kiosk management, Azure and Modern Workplace/AutoPilot deployment
• Proven track record of supporting endpoint environments and vulnerability management processes, including patching, as well as application packaging and deployment.
• Proficiency with scripting in batch and PowerShell
• In-depth understanding of Windows operating systems and networks
• Proven ability to research, develop, and test complex solutions independently
• Strong knowledge of systems, networking, security software and client hardware
• Excellent collaboration, communication and interpersonal skills with the ability to explain complex technical concepts effectively to both technical and non-technical stakeholders
• Demonstrated ability to take ownership of systems and projects, consistently delivering high-quality outcomes
• Occasional travel required
• Bachelor's degree in Computer Science, IT, Systems Engineering or a related field preferred
• Microsoft MCP/MCSE, ITIL or other IT-related certifications preferred.

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment
• Must be able to identify, analyze and assess details
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
• Ability to work in a constant state of alertness and in a safe manner

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand

*Indicates qualifying eligible positions only

CAVA - Joining "A culture, not a concept"

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

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