Sr. Hardware Technician
Intrepid Solutions and Services, LLC

Job Info

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Overview

Intrepid Solutions is looking for qualified Communication Focal Point (CFP) Hardware Technician support. CFP Personnel support the facilities IT infrastructure, including Windows/Linux based platforms and required to support a 24*7*365 schedule including performing touch maintenance at the users location.
Responsibilities

• Follow all approved policies, processes and procedures
• Install/maintain/repair/remove workstations and peripherals
• Perform supplies management in support of supplies acquisition (e.g. rack brackets, power cords, power strips)
• Provide computer inventory and accountability support in accordance with customer prescribed practices with minimal supervision
• Maintain list of toolboxes associated with this functional area
• Provide monthly functional area reports summarizing work accomplished, work planned in next month and important issues occurring during the month
• Work Microsoft System Center Service Manager tickets received and will use best OEM practices to troubleshoot and repair defective devices
• Install and move workstations and peripherals in accordance with projects guidelines
• Document IT devices requiring the replacement of parts using Microsoft System Center Service Manager ticketing system and Other Designated Costs (ODCs) procurement ordering process
• Receive, test, and return to Governmental bench stock all vendor repairs
• Install, test, and return to operational service for redistribution to the customers all warranty repairs
• Ensure replacement computers are operational upon installation to the customer including all software
• Ensure the customer does not lose any functionality upon receiving a new computer
  
  OPERATING HOURS AND EXPECTATIONS: This is a [FILL] Shift position, with standard operating hours Monday - Friday beginning at approximately 0X00.
  
  TRAVEL: Position does not require travel.
  
  

Qualifications

CLEARANCE: Active Top Secret / SCI **TS/SCI required upon application for initial consideration***

EDUCATION: High School Diploma or equivalent

CERTIFICATION(S): Possess active IAT Level II or Security+ Certification

REQUIREMENT(S):

• Have the ability to lift up to 40 pounds.

Intrepid Solutions is a federal contractor, and therefore subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

Equal Opportunity Employer/Veterans/Disabled

This job has expired.