Sr. Sales Operations Analyst
Teleflex

Job Info

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Expected Travel: None

Requisition ID: 5348

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people's lives. We apply purpose driven innovation - a relentless pursuit of identifying unmet clinical needs - to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.

US COVID-19 Vaccination Requirements

Teleflex is focused on the health and safety of our employees, their families, and our customers. Teleflex will comply with US government regulations regarding COVID-19 vaccination requirements for US workers. To ensure we are prepared for all applicable vaccination requirements, Teleflex is currently collecting vaccination status and accommodation requests from our US based employees.

Employees and new hires in sales or field-based roles that require vendor credentials to access medical facilities as an essential function of the job, may be required to obtain the COVID-19 vaccination based on customers/site requirement. This requirement is independent of Teleflex policy or any applicable US governmental regulations.

Interventional Urology - NeoTract is dedicated to developing innovative, minimally invasive and clinically effective devices that address unmet needs in the field of urology. As part of the Teleflex Interventional Urology business unit, NeoTract's focus is on improving the standard of care for patients with benign prostatic hyperplasia (BPH) using the UroLift® System, a minimally invasive, permanent implant system that treats symptoms while preserving sexual function*1,2. The UroLift System is clinically proven to treat lower urinary tract symptoms due to BPH in men over the age of 45. The UroLift System lifts or holds the enlarged prostate tissue out of the way so it no longer blocks the urethra. There is no cutting, heating or removal of prostate tissue. More than 175,000 men have been treated with the UroLift System in select markets worldwide.** Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients' lives.

* No instances of new, sustained erectile or ejaculatory dysfunction in the FDA pivotal study.

** Management estimate based on product sales and average units per procedure

Roehrborn, J Urology 2013 LIFT Study

McVary, J Sex Med 2014

Indicated for the treatment of symptoms of an enlarged prostate up to 100cc in men 45 years or older. As with any medical procedure, individual results may vary. Most common side effects are temporary and include pain or burning with urination, blood in the urine, pelvic pain, urgent need to urinate and/or the inability to control the urge.1 Rare side effects, including bleeding and infection, may lead to a serious outcome and may require intervention. Speak with your doctor to determine if you may be a candidate.

Position Summary

The Senior Sales Operations Analyst is an integral member of the Sales Operations team that proactively manages the CRM platform by helping the Commercial Team exceed their annual objectives through increased capabilities with our CRM tools. In addition, the Sr Analyst provides/assists with analysis and presentation of key business drivers, financial results, and sales reporting. The position also assists in the analysis and administration of the CRM platform.

Principal Responsibilities

• Prepare and present team sales analyses (both written and oral) to senior management that efficiently distill data and demonstrate major business trends and opportunities, explaining modeling results to upper management
• Create various ad-hoc analysis in both the CRM platform, as well as other analyses
• Drive CRM process & system enhancements & optimization
• Lead, build, and maintain world-class CRM solutions using best practices with various cross-functional teams
• Recommend improvements to existing systems and processes
• Represent sales operations on various corporate initiatives (i.e., new CRM Reporting Tools)
• Partner with other team members to create, maintain, and own various reporting utilized within the commercial team
• Promote the use of our CRM system and consistently document, coach, and train our sales teams on best practices and onboarding
• Own and execute certain projects as determined by the needs of the business
• Develop proactive reports within CRM (i.e. forecast accuracy, sales funnel updates, etc)
• Lead business relationship efforts with CRM vendor, as both the administrator of the CRM and the business partner
• Leverage the US platforms toward global strategies, both short and long-term
• Lead the implementation of projects and UAT test plans
• Partner with field sales managers on standard and ad hoc reporting needs
• Provide strategic influential business partnering to both internal teams and sales management teams
• Create, join, and manage complex data sets into a comprehensive data visualization platform (e.g., BI tools, Excel, etc.) that drive root cause analysis of problems
• Gain access to, manipulate, and analyze big data from multiple sources
• Contribute to our culture of being collaborative, respectful, transparent, ethical, efficient, high-achieving, and fun!

Education / Experience Requirements

• Bachelor's Degree in a related discipline
• MBA a plus
• At least 3 to 5 years of relevant work experience or related experience
• Medical device industry experience is a plus
• CRM Certification is a plus

Specialized Skills / Other Requirements

• Demonstrated leadership in managing the solution implementations in CRMs
• Extensive functional knowledge of CRM platforms
• Demonstrated knowledge in building/documentation of requirements, solution design, UAT prep and execution, and pre and post-go-live support.
• Demonstrated experience in working with CRM integrations, data migration, building of custom apps, custom objects, sharing rules, workflow and validation rules, email templates, formulas, dashboards & reporting, and Sandbox-to-Production processes
• Demonstrated analytical, project management, and leadership skills
• Strong business acumen and experience interacting with various level of management
• Strong ability to influence and be an effective business partner
• Advanced proficiency in MS Office suites
• Strong attention to detail to ensure accuracy and timeliness of deliverables
• Ability to think independently and challenge existing norms for the benefits of the sales teams and the business
• Experience with process improvement

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® - trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.

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