Student Services and Outreach Representative
Amarillo College

Job Info

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At Amarillo College, our students are the priority. It is our mission and our responsibility to enrich their lives by helping them identify an educational pathway that will lead to success in life. It is therefore required that every team member, regardless of job title or duties, be responsible, first and foremost, for assisting students in every way.

We are currently seeking a Full-Time Student Services and Outreach Representative who will adhere to the aforementioned mission statement, and who will advise students regarding degree requirements, testing requirements, financial aid/scholarships, career options, employment possibilities, and transfer options.

GENERAL QUALIFICATION REQUIREMENTS

EDUCATION

• Required: Bachelor's degree in Education, Counseling, Psychology, Social Work or other related field.
• Preferred: Master's degree in Education, Counseling, Psychology, Social Work or other related field.

EXPERIENCE AND TRAINING

• Required: Three (3) years of professional-level experience working with the public is required.
• Preferred: Four (4+) or more of professional-level experience working with the public is required.

JOB DUTIES AND RESPONSIBILITIES

• Assist students in registration process utilizing AC institutional software;
• Develop and execute activities to recruit and retain students;
• Provide new student orientation, cultural activities, student activities and support student clubs;
• Participate in all MCC activities including department meetings, career days, Badger Beginnings, Early Alert, Ambassador and mentoring program;
• Coordinate career planning services and transition support for students in the QUEST (Quality Education for Students) program including events for both high school and college QUEST students;
• Develop and execute outreach events in the community. Advertise using various media, website, and Facebook. Attend college recruitment days;
• Utilize the Aviso/Watermark software to help with retention of students in success coaching.
• Assist with data collection, advising, recruiting, financial aid tracking, and work to coordinate student events.
• Coordinate the JBS Better Futures Program in recruiting students, visitation to the plants, and record keeping.
• As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!

KNOWLEDGE, SKILLS AND ABILITIES

• Must be able to deal with people in a professional manner.
• Must be able to handle stress and remain calm.
• Must be able to work independently and as team member.
• Must be able to communicate effectively both written and verbally.
• Must be able to conduct self with professionalism and respect toward others.
• Must be able to interact with all levels of Amarillo College personnel, community, and management.
• Must be able to create and maintain a warm and welcoming office and campus environment.
• Must be able to have discretion and confidentiality concerning sensitive information at all times.
• Must have knowledge of college and department policies and procedures, safety rules and regulations.
• Must maintain a commitment to discretion and confidentiality concerning sensitive information.

Physical Demands: While performing the duties of this job, the employee is frequently required travel between offices and buildings and requires the ability to lift, carry, push, pull and or maneuver office supplies as needed.

Work Conditions: Must be willing to work occasional overtime, weekend or evening hours as needed.

Work Environment: This position works in an a professional office environment. This role routinely uses standard office equipment such as computers, phones, faxes, printers, scanners and filing cabinets.

Travel Expectations: Any travel essential for this position requires the employee to adhere to the Amarillo College Travel Policy as written.

Salary: Amarillo College Staff Salary Schedule grade 10, commensurate with experience.

Diversity and Inclusion Statement: Amarillo College is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who not only reflect the demographics of our clients but also continue to deepen their skills and competencies to serve the full range of our customers.

Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.

This job has expired.