Supervisor Access Center
Tower Health

West Reading, Pennsylvania

Posted in Health and Safety

This job has expired.

Job Info


The Access Center Supervisor is responsible for supervising the Outpatient Scheduling and/or Medical Group Scheduling Representatives and Access Center Team Leads. The functions that are supervised are related to timely and accurate collection of data to complete the scheduling, pre-registration and/or insurance verification, when applicable, for all tests/procedures, including complex diagnostic procedures, and medical group practice appointments during the scheduling call, as well as ensuring staff are modeling behavior to promote a positive patient experience.


Education Requirements

  • 4 year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree
  • Relevant Experience
Required Skills
  • Computer Skills to include use and navigation
  • Customer Service Skills
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Keyboarding
  • Microsoft Excel
  • Microsoft Word
  • Multi Line Telephone Operational Skills
  • Multitasking

This job has expired.

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