Supervisor, Human Resources Shared Services
Comcast

Job Summary

Responsible for leading a team and supervising the day-to-day Talent Acquisition Operations of the TAOS HR Shared Services. Identifies opportunities to improve department's strategies, process, and projects. Also has responsibility for the performance evaluation of direct reports.

Job Description

Primary Responsibilities:

• Provides guidance and direction in all phases of the TAOS recruiting operations process
• Implement improvement opportunities to drive Talent Operations effectiveness across all Divisions
• Collaborate effectively with others in order to execute tasks and fulfill key deliverables. Create and foster relationships with cross functional business partners to expand, enhance, or modify services to support departmental growth and efficiency.
• Communicate at all levels of the organization. Provide timely updates on program milestones, accomplishments, and challenges.
• Answers questions and recommends corrective resolutions to address employee and/or customer issues, complaints and inquiries.
• Mentors staff to maximize performance and potential.
• Other duties and responsibilities as assigned.

Competencies Required:

• Works collaboratively with others, establishing credibility/rapport with management, colleagues, employees, and business partners. Demonstrates organizational awareness and uses influence effectively to promote positive change.
• Strong communication skills, with an emphasis on tact and diplomacy.
• Demonstrates initiative and self-direction; can apply knowledge and make sound judgments to effectively resolve issues or concerns.
• Strong organizational skills with the ability to handle numerous projects simultaneously.
• Promotes a customer-centric culture, actively encouraging sharing of ideas and cross functional collaboration. Ability to devise ways to optimize procedures and keep teams motivated.
• Contributes to the development of new operational policies and procedures affecting the One TAOS Model. Recommends operational changes/adoptions.
• Monitors team members' individual performance to ensure quality standards are being met. Conducts performance reviews and trainings.
• Consistent exercise of independent judgment and discretion in matters of significance.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.