SVP, Delivery
HAYS

Job Info

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What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers.With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.

Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

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Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let’s create your tomorrow

WHY JOIN HAYS?

Be part of the team

We’re driven to work hard but know when to have fun. We call it the Hays spirit. You’llexperience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.

Feel set up to thrive
We'rebelievers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.

Go further in your career
Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.

Work at the leading edge

Joining Hays meansjoining a business that’s going places. We’re transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.

OUR VALUES

BUILD PARTNERSHIPS THINK BEYOND DO THE RIGHT THING

Role Purpose:

As SVP of Recruiting your role is to deliver outstanding customer and candidate experience. You will do this by building expertise across the business in key verticals and sectors that we operate in, using data insights to proactively build relevant talent communities that will result in high levels of fulfilment of customer jobs and more candidates placed into new roles.

You will lead all Delivery teams across our recruiting centers. This role will partner with sales and Account Management leadership to ensure all efforts and programs align with our client requirements, working together for collective success. The successful candidate will build strong partnerships with all stakeholders.

In this role, you will be responsible for ensuring utilization of our globally aligned best practice operating model and method, optimizing, and enhancing them as required and ensuring our strategy, and programs are fit to deliver on current and future client hiring needs while supporting and enhancing the candidate experience. You will be expected to bring innovative strategies to reality.

You will be a key member of the Hays U.S. senior leadership team and a member of the U.S. Board. You will bring experience successfully managing complex programs, projects, budgets, and deadlines and working across all levels of leadership.

Knowledge, skills, qualifications, and experience:

• Demonstrate behaviour which support the customer and Hays values:
• Excellent knowledge and in-depth understanding of the client drivers and the key commercial factors in outsourcing. Knowledge of more than one recruiting capability is essential.
• Excellent knowledge of sourcing strategies and sourcing tools
• An ability to transform, inspire, and align a team of professionals
• Demonstrable experience in managing relationships within a complex and matrix environment
• Good business and commercial acumen and ability to deliver consistent results by establishing and leading a client and candidate centric team.
• Good communicator with well-developed analytical and financial awareness and possessing excellent written, verbal and presentation skills
• Proven team building and management experience with a real understanding of people related issues including coaching, mentoring and development of key staff
• Demonstrable evidence of consistently meeting agreed service level agreements, with proven experience of managing staff performance to meet KPIs and SLAs.
• Excellent networking and relationship skills at all levels, including operational level contact management
• Maintains up to date awareness of competitor landscape & industry trends.
• Excellent knowledge of employment and agency legislation

Competencies:

• Delivery – Focuses on delivering results reliably, efficiently, and effectively
• Leadership – Inspires and energizes others to achieve results
• Communication and Impact on others – Builds engagement through active communication
• Developing Others – Nurtures talent through investing time and energy in others
• Commercial thinking and judgement – Understand key business drivers and the importance of using commercial acumen when making decisions
• Improvement – Focuses on the quality of outputs whilst pursuing improvement for the benefit of our clients, candidates and Hays

What you will get:

• We offer base compensation plus a high percentage, uncapped commission plan.
• Hybrid/flexible schedule.
• PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.
• Competitively priced medical, vision and dental plans to choose what works best for you.
• 401K with guaranteed match and fast-paced vesting schedule.
• Initial and continuous training & support from Learning & Development for your professional growth.

What you need to do now

Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.

More about us

Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers.

For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward.

We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone.

Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees

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