JOB SPECIFIC ESSENTIAL FUNCTIONS
Receives emergency calls and appropriately initiates and completes the necessary procedure/protocol for Codes, Lockdowns, and Disaster for various locations, contacts security. Monitors various alerts. Maintains Code Logs on computer. Receives and transfers internal and external calls, handles patient information calls in accordance with Hipaa rules. Such as room numbers, telephone extensions, Physicians' offices phone numbers. Receives calls which require paging of physicians and other personnel, relays messages or call back numbers. Accesses computer system to retrieve accurate patient and department information as needed. Reports any computer, phone issues and safety concerns to the appropriate department or persons. Performs backup and other maintenance as required. Demonstrates the ability to get along well with patients, families, physicians, and peers. Maintains up to date knowledge of computer system and information changes. Performs miscellaneous duties such as announcing prayers overhead, patient mail, and other duties assigned by supervisor. Assists with training and teaching new employees. Enter On Call Schedules for departments and doctor offices Schedule Unattached PCP inpatients with new doctors We are the Answering service for Health Care Equipment Calls In Surgery Crew when needed Ability to pass auditory screening.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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