Team Relations Coordinator
Sun Communities

Job Info

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Team Relations Coordinator

Main Office (MOS)

Position Summary

The Team Relations Coordinator provides administrative support to Suns Team Relations teams, and plays an important role in ensuring team members receive excellent customer service.

Duties

1. Completes biweekly timecard audits and documents in employee relations database. Provides results to TRS in order for them to share feedback with managers and address issues as necessary.
2. Participates in Team Member investigations by attending and transcribing investigation notes for TRS.
3. Manages temporary worker requests as received by TRS; this includes making a request to the temporary agency, tracking all temps by adding them in Sharepoint database, creating a new hire and terminations EARs accordingly.
4. Coordinates and prepares responses to unemployment claims.
5. Offboards seasonal team members in a timely fashion; this includes opening cases in the employee relations database, sending exit interviews, and creating termination letters as requested.
6. Posts open positions that result from terminations and resignations.
7. Conducts exit interviews for terminated team members.
8. Tracks completion of all timecard audits.
9. Codes invoices for temporary team members.
10. Researches and locates additional staffing agencies and sets up new contracts/agreements for review
11. Attends biweekly TRS meetings, takes minutes, and uploads to private TRS group in Connect.
12. Helps create and upload job related materials to private TRS group in Connect.
13. Assists with the input of various notes and documentation into employee relations tracking database.
14. Assists with the creation of various documents and reports.
15. Provides email, telephone, and in-person support to team member requests; provides first-level support for Zendesk tickets.
16. Organizes and distributes exit interview results to the TRS team each month, and requests gift card for monthly exit interview feedback winner.
17. Completes acquisition related administrative work upon request.
18. Assists with J1 onboarding and tracking. Updates and sends team member and manager survey at the end of the season, and provides results to Resort TRS.
19. Other duties and special projects as assigned.

Requirements

• Bachelor's Degree in in Human Resources, Business, or related field (Required)
• 2 years Administrative support experience
• 1 year Human Resources experience
• Ability to work independently as well as part of a team
• Ability to multitask and manage several projects at once
• Strong organizational skills
• Ability to handle sensitive data and maintain confidentiality
• Basic knowledge of HR functional areas
• Excellent verbal and written communication skills
• Highly driven and goal-oriented with proven ability to meet established goals
• Advanced computer proficiency in the Microsoft Office Suite, email, the internet, and ability to provide data entry in a timely and efficient manner

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4plan optionsso you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center with Free Personal Training & Group Fitness Classes
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life,Accidental Death &Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Free Virtual 1:1 Tutoring for the children of Sun Team Members
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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