Tech III, Mech Fld Svc
Florida Detroit Diesel

Houston, Texas

Posted in Call Centre and Customer Service


Job Info


POSITION SUMMARY

Responsible for diagnosing problems and performing complex and/or major mechanical repairs at the

customer’s place of business on customer's equipment including engines, engine components, and

sub-assemblies.

ESSENTIAL FUNCTIONS

  • Accurately troubleshoot and diagnose all problems with customer's equipment.
  • Identify and order parts necessary to complete repairs and routine maintenance.
  • Perform complex and/or major repairs on customer's equipment. Replace parts and equipment as necessary. Perform routine maintenance on equipment according to established guidelines and schedules.
  • Complete all work orders and time sheets in a legible, accurate and timely manner.
  • Maintain a clean and safe work environment.
  • Perform all work in accordance with established quality standards and safety procedures.
  • Assist lower level Field Service Technicians in completing work assignments as necessary.
QUALIFICATIONS

High School Graduate or General Education Degree (GED) required and three to seven years related

experience.

  • The trait of being dependable and trustworthy.
  • Ability to utilize the available time to organize and complete work within given deadlines.
  • Ability to communicate in writing clearly and concisely.
  • Ability to communicate effectively with others using the spoken word.
  • Ability to take care of the customers’ needs while following company procedures.
SKILLS & ABILITIES

Computer Skills

Basic computer navigation and utilization skills required. Proficiency in Microsoft Office applications

(Word, Excel, Outlook) preferred.

Certificates & Licenses

Technical certification in automotive and/or diesel engine repair required. Prior experience with diesel

engine repair and rebuild required.

Other Requirements

Ability to utilize laptop computers and portable diagnostic tools required. Clean driving record and

valid Driver’s License required.



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