Tech Lead (Salesforce)
Ntelicor, L.P.
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What you will be doing:
- Accountable for the technical quality of the software that the Development Team produces
- Builds and cultivates the Development Team, ensuring capacity and skillsets are aligned to meet ongoing delivery expectations
- Partners and regularly collaborates with all levels from Team members up to Senior Leadership
- Defines current, transitional, and future state application roadmaps in collaboration with Solution Architects
- Reviews functional and non-functional requirements and ensures success criteria is clearly outlined
- Provides accurate development estimates in support of feasibility assessments and planned development activities
- Creates, maintains, reviews and approves application designs in collaboration with Solution Architects and shared services Teams, ensuring alignment to the appropriate solution architectures and taking tradeoffs into account
- Creates, maintains, and reviews technical documentation, ensuring clarity, conciseness, and completeness
- Develops, maintains, and reviews software with a focus on quality and maintainability
- Develops, maintains, reviews, and executes unit, functional, and integration tests with a focus on automation and test-driven development
- Provides technical oversight for performance testing, ensuring plan and outcomes align to expected non-functional requirements
- Plans and oversees application deployment activities and sequencing in non-production and production environments
- Refactors and improves applications, including ongoing technology refreshes
- Investigates new technologies that could improve the applications and development activities
- Identifies and resolves technical debt as appropriate, weighing the development effort against the value returned
- Champions inclusion of architecture runway items as part of planning process
- Promotes and enforces enterprise development standards and industry best practices
- Troubleshoots, escalates, and resolves application and environment issues in a timely manner and incorporates findings into planned development work to prevent future issues
- Mentors and coaches Development Team on relevant architecture, design, development, and operations topics
- Defines and reviews technical criteria for vendor evaluations, participates in package evaluations, and ensures contracts include expected technical outcomes
- Must be able to meet any physical ability requirements listed on this description
- May perform other job duties as directed by Employee's Leaders
Tech Lead - Software Engineering
- Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience
- Advanced knowledge of at least one required programming language and at least general knowledge of one or more additional programming languages
- Solid understanding of project management methodology and principles
Tech Lead - Software Engineering
- Demonstrate strong analytical and problem-solving abilities with a proactive mindset to get ahead of issues
- Able to effectively assess and quantify technical capabilities of the Team and potential candidates for the Team
- Excellent communicator with ability to articulate (verbally and visually) ideas, approaches, concepts, options, risks, impacts, and recommendations to technical, non-technical, and Leadership audiences with ability to adapt the message accordingly
- Able to articulate the technical implementation and how it provides business value
- Ability to lead ideation, presentation, and group-thinking sessions
- Able to effectively translate Leader expectations to Development Team to drive day-to-day activities
- Provides clear direction and communicates priorities to the Team
- Ability to influence effectively without authority up through Senior Leadership levels to achieve desired business outcomes
- Ability to lead multiple efforts concurrently, whether administrative or project related, while maintaining a successful level of completion in their own work
- Ability to work in a fast-paced, Team-based, Customer service-oriented environment.
Tech Lead - Software Engineering
- Highly collaborative and true Team player; able to put the Team first
- Highly organized and motivated; capable of working with minimum supervision
- Gains support and commitment from others; mobilizes people to take action
- Operates using a product mindset and promotes a results-oriented culture of continuous improvement, focusing on the Customer and value generation
- Exhibits effective partnering, negotiation, and execution skills working with various Technology or partner Teams
Salesforce Developer Job Description:
- Assists with gathering of requirements for various development efforts
- Performs new/enhancement development work, sets up/maintains organization, and collaborates with Salesforce and other professional services organizations engaged on projects
- Designs, develops, documents, tests and debugs new and existing software systems and/or applications for internal use, performs defect corrections (analysis, design, code)
- Provides guidance and utilizes best practices in application design and development, specific to the technology used
- Manages configurations and workflows
- Provides best practice recommendations for release planning, to include work breakdown and task planning
- Operates within a Scrum Agile development methodology, using a Scaled Agile operational model
- Able to guide and develop junior development staff
- Demonstrates industry best-practices for Salesforce development
- Experience with greenfield, enhancement, and break/fix development (to include configuration activities, visual force pages, apex classes, apex triggers, etc.) in Salesforce
- Experience in Service Cloud is required
- Extensive experience with Lightning Web Components development, Apex development, and Service Cloud is required; prior Java experience is preferred
- Experience with Salesforce API integration for applications residing on various platforms
- Experience with new development and/or enhancements with Java programming, JavaScript, JSON
- Experience using DevOps tools, specifically GIT and SalesforceDX (others include Jenkins, SonarCube, etc)
- Experience with Community Cloud is considered a plus
- Experience developing and deploying mobile apps on Salesforce1 is considered a plus
- Salesforce Platform Developer I (required)
- Salesforce JavaScript Developer I (highly preferred)
- Salesforce Platform App Builder (preferred)
- Salesforce Service Cloud Consultant (optional)
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