Technical Program Manager
Cambia Health Solutions

Tacoma, Washington

Posted in Health and Safety


This job has expired.

Job Info


The Technical Program Manager Senior is part of the core to successful execution of cutting edge technology solutions that drive our consumer experiences and exceed their expectations. As a key member of a service or product team, they are charged with end-to-end ownership over service or product development to enable highly scalable and quality solutions. They have strong communication skills, a desire to innovate, strong user experience empathy, an ability to dive deep into technical solutions, and a background in leading the entire software delivery life cycle to achieve results in a fast-paced environment.

General Functions and Outcomes

  • Deliver products or solutions that meet users, business and stakeholder needs without sacrificing quality
  • Create, maintain, and communicate roadmap for services or product owned by team
  • Ensures strategic initiatives are prioritized and escalates as needed when priorities conflict
  • Take ownership in solution and always reflect on how to provide long-term value to the organization as a whole
  • Drive user story review, and clarification sessions with teams to deliver maximum value with available time constraints and resources
  • Rationalize technical requirements and business priorities in cross-functional teams
  • Works closely with Engineering Manager to understand architecture.
  • Handle work efforts and communications to ensure on-time quality delivery.
  • Define direction / roadmap (short and long term).
  • Serves as the interface between team and stakeholders.
  • Creates User Stories and Tasks for team and prioritizes and grooms backlog.
  • Proactively recommends courses of action to maintain delivery lifecycle, quality, and cost-effectiveness.
  • Ensures documentation clear, concise, easy to find, and consumable
  • Ensures quality and security are never after thoughts and are embedded within all processes.
  • Reports on key performance indicators and overall health of solution
  • Drives delivery and outcomes through effective planning, task definition, scope management, cross team coordination, removing impediments, gathering feedback, protecting timeline, continual improvement, and stakeholder communication; accountable for the quality and timeliness of all defined and agreed to deliverables, and for escalation and transparency for progressing to goals.
  • Leads and communicates inter-project dependencies and issues (goals, resource allocation, release planning, technology architecture, etc.) and coordinates and/or leading the activities of team members and partners (product owners, developers, etc) in efforts as appropriate.
  • Uses a thorough understanding of business objectives to influence solutions that produce new insights and opportunities for the organization
  • Ability to work from ambiguous goals and build technical solutions that create concrete, incremental value.
  • Ensures team tenets and purpose of service implemented.
  • Ensures legal, security, and privacy stakeholder review.
  • Drives definition of key performance indicators
  • Review documentation, code and repositories for information needed by other teams so developers are not interrupted
  • Assists leadership by providing direction, leadership, mentoring and coaching to technical staff (may be leadership of intact team efforts).
  • Independently sees opportunities or gaps and influences overall solutions - within team and across the organization
  • Ensures strategic initiatives are prioritized and works directly with stakeholders to resolve conflicts
  • Drives process and procedure updates across multiple teams to ensure alignment with business goals and stakeholder expectations.
  • Promotes the team and solutions, building relationships and helping identify existing components and technologies that can be used to deliver on organizational initiatives
  • Work with internal teams and customers to perform deep data driven analysis of businesses to surface meaningful insights and solution requirements
  • Works closely with Development Manager to understand architecture while also offering feedback on the technical design


Minimum Requirements
  • Thorough understanding of software development lifecycle from conception to delivery.
  • Proven experience leading full life-cycle projects or programs of an increasingly large and sophisticated scale in a highly regulated industry.
  • Experience working with key stakeholders to collect business requirements as well as working with Product Managers to collect users\ requirements and translating into technical requirements.
  • Exceptional organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
  • Effective verbal and written communications with technical and non-technical stakeholders across the organization, including: facilitation, listening, and motivating stakeholders across the organization.
  • Experience acting as Scrum Master, and utilizing Agile best practices.
  • Proven problem-solving skills with demonstrated ability to think out of the box and generate creative solutions.
  • Demonstrated experience working with developers and key stakeholders to deliver products or solutions.
  • Knows how to prioritize user stories and acceptance criteria, gathering regular feedback, protecting timeline, and keeping backlog groomed.
  • Ability to effectively function in a fast paced, quickly changing environment.
  • Prior experience as a software developer preferred.
  • Demonstrated experience in leading multi-disciplinary, high-performance work teams.
  • Experience building software solutions in the cloud and an understanding of cloud computing best practices.
  • Experience influencing software engineering and agile best practices within a team.
  • Strong customer and user empathy with a proven track record of working cross-group to design and deliver Services, Products and Integrated Systems.
  • Analytic abilities and experience with metric management and reporting.
  • Proven success in gathering requirements, defining projects and scope, writing test specifications, and successful on-time deployment of technology.
  • Experience enforcing processes with key stakeholders to effectively execute on program initiatives. This includes requiring clear prioritized user stories and acceptance criteria, gathering regular feedback, protecting timeline, and keeping backlog groomed. Ability to escalate as needed.
  • Demonstrated success in leading people, projects, and programs.
  • Strong business acumen and business landscape.
  • Demonstrated success in building software solutions in the cloud and an understanding of cloud computing best practices
  • Proven ability in influencing software engineering and agile best practices within a team
  • Proven track record in building high levels of trust with stakeholders through high levels of integrity and outcome excellence.
  • Functional experiences preferred: Budgeting, Change Management, Client Management, Methodology Approach and Business Life Cycle, Mission /Vision/Strategy, Project Planning and Organization, Risk Management.
  • Strong analytical skills and ability to influence prioritization of key initiatives.


The Technical Program Manager Senior would have a Bachelors in Computer Science, Engineering or related field (Masters preferred) and a minimum of 15 years of technical program management or an equivalent combination of education and experience.

We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A drug screen and background check are required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.


This job has expired.

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