Technical Program Manager - Cloud Transformation
CSAA Insurance Group, a AAA Insurer

Job Info

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We are actively hiring for a Technical Program Manager - Cloud Transformation. Join us and support CSAA Insurance Group, a AAA Insurer, in achieving our goals.

We are looking for motivated, innovative individuals, who think big and move fast with a passion for service excellence.

CSAA has embarked on a multi-year transformational journey of adopting Cloud 1st approach for its digital adoption. The journey involves setting up the AWS foundational landscape, appropriate security and governance practices, and creation of new capabilities, and potentially migration of applications and workloads.

Essential Responsibilities

• Reporting to the CTO, the program manager will lead a large-scale Cloud Transformation Program

• Build and lead the implementation of a prioritized roadmap of the cloud transformation journey

• Conduct the Cloud Executive Council meetings with the CIO, CISO, CTO and VP-IT Ops.

• Participate in other governance forums to ensure adherence and compliance to program objectives

• Lead multiple initiatives and multi-functional teams of resources spread across multiple geographical locations through meetings and progress measurement activity which bring specific projects to completion both on time and within budget.

• Initiate the Project; define and/or reviews the project statement of work, develop and/or review an audience list, determine how much involvement is vital from the partners, SMEs and other team members, as well as determine and assess need for additional staff and make the appropriate recruitments during the project cycle.

• Identify risks, restrictions and constraints of the project and develop a project strategy to mitigate risks. Conduct and present a feasibility study / cost-benefit analysis to the business partners. Clearly define project objectives. Set goals and resolves measures to track progress.

• Planning; develop project schedules, estimate span times for all activities in all projects, identify all dates that must be met. Develop a schedule for regular project-updates and reports and review Gantt Charts for all projects. Identify skills and knowledge vital to perform all activities. Review project budgets, prepare a detailed budget estimate and consult with strategic sourcing for approved costs. Identify risks and assesses the potential effect on all the projects, mitigate as necessary. Select a well-organized team and figure out team's operating practices and procedures.

• Executing the project; ensure that objectives are accomplished for all projects within time and budget targets. Evaluate reports on schedule performance against plans and ensures that problems that arise are handled. Encourage project managers and program managers to ensure that all actual hours worked are recorded. Review, evaluate, course correct as needed to keep project on time and in budget.

• Controlling the project; resolve priority, work approach or interpersonal conflicts as necessary. Control project changes by collecting pertinent information, evaluating the performance compared to the plan and sharing with key partners. Contribute to team members' performance appraisals.

• Closing the project; ensure all required approvals from the clients have been acquired. Confirm project managers and / or program manager have resolved and reconciled all outstanding transactions. Ensure all project work effort or expenditures posted to incorrect accounts are adjusted and that no future charges can be made to the projects accounts. Recognize and reward team members' contributions. Conduct post-project evaluations, assess project outcomes, activities, processes and identify techniques to use in the future as well as those that didn't work, we won't use again.

What would make us excited about you?

• Bachelor's degree in related area or an equivalent combination of education and experience.

• Very good understanding of Cloud principles, technologies especially AWS products / services and implementations a huge plus

• Ability to apply Agile practices (Scrum, Kanban etc.) and project/program management best practices and methodology.

• 5+ years leading large Programs/Projects from 50,000 - 500,000 Hours

• At least 1 Cloud Program consisting of cross-functional development teams, preferably under AWS and/or Hybrid Cloud environment

• Prefer advanced degree in related area and experience in one of CSAA IG's business lines a plus.

Why join us?

• Make a difference. We don't just go to work. We're a team of employees committed to AAA members, our communities and each other.

• Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.

• Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

Read more about what we offer and what it is like to be a part of our dynamic team at: https://careers.csaa-insurance.aaa.com

Let's work together

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. Our differences, visible and invisible, make every individual at CSAA Insurance Group unique and valuable. We strive to foster a culture where all employees feel a sense of belonging and can leverage their differences to thrive. We believe in embracing our unique identities, experiences, and points of view to advance our company and reflect our communities and members.

If reasonable accommodation is needed to participate in the job application or interview process please contact TalentAcquisition@csaa.com.

CSAA Insurance Group is an equal opportunity employer.

In compliance of Colorado's Equal Pay for Equal Work Act (EPEWA) we are disclosing the compensation, or a range thereof, for roles that will be, or could be performed in Colorado. If performed in Colorado, this position has a salary range of $122,995-$144,700 with an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 15% of eligible pay.

Company benefit offerings include: Medical, Prescription Drug, Dental and Vision Plans, Health Savings Account (HSA) which includes company contributions, Health Reimbursement Arrangement (HRA), Reimbursement Accounts (Health Care Reimbursement Account, Limited Purpose Reimbursement Account), comprehensive Wellness Program including an activity portal and activities, Dependent Care Reimbursement Account, Transit Commuter Account Program, 401(k) Plan with company match on first 6% of eligible pay that employee contributes each year 100% vested, 401(k) Plan annual profit sharing contribution 100% vested, company paid Life Insurance (at 2x the annual salary), Voluntary Supplemental Life Insurance, Accidental Death & Dismemberment Insurance (AD&D), Short-and Long-Term Disability, Paid Time Off (Non-Exempt positions only), Flexible Time Off (Exempt positions only), ten paid holidays per calendar year, Adoption Assistance Program, Infant Car Seat Reimbursement, Student Loan Repayment Assistance Program, Tuition Reimbursement Program and Enrichment Time of up to 40 hours per year to be used toward the categories of culture, development, volunteerism, or wellness.

Please note, hourly or salary compensation, or the range of hourly or salary compensation available for a position may vary by location. We reserve the right to amend these benefits at any time and actual compensation will be determined at time of offer.

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