US- Casework Specialist
Church World Service, Inc.

Job Info

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Position Title:Casework Specialist, Home Study and Post Release Services
Reports To:Regional Supervisor

Division:US Programs, Migrant and Emergency Services

Department:Children’s Services

Job Location:Los Angeles, CA

Grade Level:4

FLSA & Union Status:Non-Exempt

Non-Bargaining

Introduction:Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.

Primary Purpose: As part of the CWS National Children Services team, the Casework Specialist supports casework activities to promote the safety and wellbeing of unaccompanied children released from ORR care and residing with their families in the local community. Casework Specialists are responsible to assist caseworkers with referral coordination and data entry.

Essential Duties:

• Assists with data entry, preparing case files and resources for caseworkers, and obtaining missing case file documentation
  
• Conducts telephonic check-ins with families between home visits to ensure they have access to needed resources and that the child is adjusting well to the placement
  
• Accompanies caseworkers to home visits, as needed
  
• Provides support to caseworkers in primary functions of Post Release Services including: working closely with family members to enroll children in school, accessing mental health and medical services, securing legal representation, etc.
  
• Identifies resources in the local community and in communities where clients reside
  
• Provides assistance to regions/casework teams outside of assigned location to provide additional support and coverage, as needed
  
• Contributes to the local and national resource directory and ensures it is organized and resources are current
  
• Assists in scheduling home visits and interpretation services, as needed
  
• Supports the local and national team in data tracking and reporting as assigned
  
• Other duties as assigned
  

Qualifications:

Experience:

• 2-3 years of experience providing program or case management support in a social service setting
  
• Previous work experience with unaccompanied children, immigrant youth, or refugees strongly preferred
  
• Prior experience in social and human services programs and practices including: trauma informed care, targeted case management, child well-being, resource referral and linkage preferred
  

Skills:

• Demonstrated skills in customer service, communication and ability to engage children and families by phone and online platforms
  
• Demonstrated ability to establish and maintain effective working relationships with a variety of individuals
  
• Schedule and manage workloads to meet deadlines
  
• Manage time effectively and prioritize tasks
  
• Ability to use Microsoft applications and client databases
  
• Superior written and verbal communication skills
  
• Ability to work in a multi-cultural environment required
  
• Commitment to diversity, equity, and inclusion and willingness to supportCWS’ Platform on Racial Justiceas a CWS employee required
  

Education & Certifications:

• Associate’s degree in behavior sciences required, Bachelor’s degree in Social Work or equivalent field preferred.
  

Special Requirements:

• CWS’ U.S. COVID-19 Vaccination Policy requires all new staff to provide proof of COVID-19 vaccination as soon as reasonable, no longer than 60 days of employment. Any employee who is pregnant, who is nursing, who has a disability, or who has a medical condition that prevents them from safe vaccination, or who rejects vaccination because of sincerely held religious beliefs, may contact the CWS Benefits Administrator to request reasonable accommodation as defined by the Equal Employment Opportunity Commission (EEOC)
  
• Spanish fluency (verbal and written) required
  
• Valid Driver’s license
  
• Personal vehicle and insurance
  
• Must be willing to travel locally, as assigned
  
• If remote, must have access to reliable internet and proximity to airport for travel as assigned
  
• Program requires FBI background check, child abuse/neglect check, Motor Vehicle Records check and Prison Rape Elimination Act check
  
• Standard work hours with occasional evening/weekend availability as assigned
  

CWS offers a competitive benefits package that includes:

• 403 (b) Retirement Plan

• Medical, Dental and Vision Insurance

• Paid Time Off

• Life Insurance and AD&D

• Long Term and Short Term Disability

• Employee Assistance Program (EAP)

• Health Savings Account

• Flexible Spending Accounts

• Commuter Benefits

This job has expired.