UX - Product Designer
CSG


Job Info


23724 UX - Product Designer (Open)

Position Type:
Full time

Location(s):
US.IL.RemoteGB.Woking.Remote, US.FL.Remote, US.GA.Remote

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$65,702.00-$105,122.00

Position Details:

CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.
As a flexible first organization, you can find our remote and on-site locations here.

Remote, United States, United Kingdom, or Portugal

Hi, I'm, Shilpa Mascarenhas your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

Channel the power of YOU as the next Full-Time UX - Product Designer at CSG.

Who will love this job

  • A hybrid - you excel when you can choose your work style - remote, in-office, or a combination of both
  • A strategist - you have a consulting mindset that allows others to contribute and work toward a shared vision
  • A collaborator - you love to work on projects that have functional workflows
  • A producer - you're comfortable quickly switching context and adapting
  • An empath - you know how to connect and communicate with different audiences worldwide
What you'll do
  • You will report to the Executive Director to contribute towards the holistic, omni-channel experience design from concept to production by thinking about the people who are going to use the product, how it fits into their lives, and what job it fulfills for them
  • You'll shaping the CX solution for Ascendon and help scope requests from the business for ongoing roadmap and client engagements
  • You 'll benchmark analysis and keep an eye on the competition to make decisions wherever possible and measure the outputs and ensure that the products and designs are built in a way that they are re-usable for other customers - driving efficiencies within the team
  • Collaborate in design pattern libraries, and working with business analysts, engineers and QA team
  • You 'll plan complex discussions between your team, and with internal and external partner
You should have

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.
  • Bachelor's degree in design related field, or equivalent experience
  • Proficiency in English in a business environment
  • 4 -5 minimum years of full-time experience in UX and visual design
  • Experience in Figma, Sketch, Adobe Creative Suite and Prototyping tools such as Marvel, Axure and Invision
  • Experience with design systems and ability to build them to improve the design of products and platforms including mobile and web
Perks & Benefits
  • Work from home, in-office, or hybrid
  • Emotional and mental well-being support
  • Education reimbursement
  • Learn more about the perks and benefits when you talk to your recruiter
Our Story

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide.

We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.

We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?

Follow us! LinkedIn | Facebook | Twitter

#LI-Remote

Benefits:

CSG is proud to offer employee-focused benefits that are robust in design and support a wide spectrum of employee well-being needs. Included in our benefits package is your choice of 3 medical plans administered by United HealthCare, MetLife dental, and vision coverage. CSG also offers an Incentive Savings Plan (401k), serviced by Fidelity Investments. CSG makes a dollar-for-dollar Matching Contribution based on the first 5.5% of your eligible pay you contribute as Pre-Tax or Roth After-Tax Contributions. All contributions are immediately 100% vested. At CSG, we recognize the ability to take time away to recharge is important. We offer a US Tiered Vacation Plan for non-exempt (hourly) roles, and a Flexible Vacation plan for all exempt (salaried) employees. For more benefit details, please view: https://online.flippingbook.com/view/854641217/ .

This role is eligible for a bonus opportunity.


This job has expired.

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