Job Description
Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.
Training is on-site M-F 8:30a-5p for 6-8 weeks, with a continued on-site evaluation period up to 6 months. WFH status is determined after evaluation period is completed and may be based on overall performance to include CPH metric standard. Schedules are based on current business needs and may include a M-F, T-Sat, and Sun-Thurs shift assignment.
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